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Doubled Products on Product Carousel element

This topic has 7 replies, 2 voices, and was last updated 7 months ago ago by Oshrat

Oshrat

Participant

October 3, 2023 at 12:00

Hey!

I have an issue where there are repetitive products appear on the Product Carousel that I have set up on the website.

I have checked a few times the query and the query is fine and has more than 6 products or the current carousel product number displayed for the user.

The problem starts when you scroll the carousel and then you see that the next product is the same product that has been scrolled from the left or from the right side of the carousel.

In other words, if I have set the number of products to be 6 in a row and then scroll them for the next product, only those products that have been displayed for the user are scrolling in an infinite loop, and no outer products.

I really need your help on this matter!

Waiting for your reply!

Best Regards,
Oshrat

#369197 Copied Theme version: 9.1.14 WooCommerce version: 8.1.1

6 Answers

Rose Tyler

Support staff

October 3, 2023 at 12:20

Hello, Oshrat,

Thank you for contacting us and for using XStore.

Could you provide temporary wp-admin access? We need to check your settings.

Kind Regards,
8theme team

Please contact administrator
for this information.

#369202 Copied

Oshrat

Participant

October 4, 2023 at 08:41

For sure!

The temporary wp-admin access is inside the attached.

Best Regards,
Oshrat

Please contact administrator
for this information.

#369280 Copied

Rose Tyler

Support staff

October 4, 2023 at 09:10

Hello, Oshrat,

Please clear cache of browser and check now – https://prnt.sc/PUOsufLMoopt > https://gyazo.com/a6293d0faedd54ede7e270fa279ef538

Kind Regards,
8theme team

#369288 Copied

Oshrat

Participant

October 4, 2023 at 10:19

Hey!

I have cleared my browser cache and checked the website again and I still see the issue as you might see in the attached.

Best Regards,
Oshrat

Please contact administrator
for this information.

#369308 Copied

Rose Tyler

Support staff

October 4, 2023 at 10:47

Hello, Oshrat,

It is not an issue, but predefined behavior, the limit here https://prnt.sc/PUOsufLMoopt means that 9 products will be shown in the carousel, you activated the “loop” so the 10 product will be your 1 product, 11 – 2, and so on.

Kind Regards,
8theme team

#369312 Copied

Oshrat

Participant

October 5, 2023 at 07:37

Hey!

Now I understand!
Thank you so much for the great support as always!

Best Regards,
Oshrat

#369397 Copied
Tagged: advanced woocommerce features, customizable wordpress templates, doubled products carousel, efficient product display, woocommerce templates, wordpress ecommerce solutions
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Doubled Products on Product Carousel element

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