Hello, Peter,

There is no such plugin, unfortunately.

Kind Regards,
8theme team

Hello, Peter,

We would like to remind you of the importance of updating WooCommerce to the latest version, so update the WooCommerce plugin to solve your problem. It is crucial to ensure that updates are not limited to the theme and our plugin alone. Please take into account that our team is dedicated to implementing compatibility with the most recent WooCommerce updates. However, it is important to note that these updates may not always be backward compatible.

In the event that only selective updates are applied, it could result in greater complexity and illogicality in our codebase, should we attempt to add checks to our existing code. Therefore, we strongly advise proceeding with a complete update of WooCommerce to maintain optimal functionality and compatibility.

We appreciate your attention to this matter and look forward to your cooperation.

Kind Regards,
8theme team

Hello, Kia,

It appears that the login credentials we have are no longer working. Could you please verify if there have been any changes to the wp-admin access? We would greatly appreciate it if you could check and provide us with the correct credentials so we can investigate the “Archive Products” issue further.

Thank you for your cooperation, and we apologize for any inconvenience this may have caused. We are committed to resolving your concerns as quickly as possible.

Kind Regards,
8theme team

Hello, Jimmy,

Thank you for reaching out to us with your concern.

Please provide the URL of any product that can’t be edited, temporary wp-admin and FTP access, so we can take a closer look.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Peter,

Thank you for reaching out to us with your concern regarding the checkout page warnings on your website.

Please provide URL, temporary wp-admin and FTP access, so we can take a closer look.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, HmirceaD,

We appreciate your prompt response.

We’ve changed the mentioned custom CSS code. Please clear cache and check now.

Kind Regards,
8theme team

Hello, Umberto,

Thank you for reaching out to us. In order to provide you with the most accurate assistance, could you please describe the specific issue you are encountering in more detail? We are here to help and ensure that any problems you face are resolved promptly.

Best Regards,
8Theme’s Team

Hello, HmirceaD,

Thank you for reaching out to us with your query. We understand that you would like to reverse the order of the ‘Buy Now’ button and the ‘Add to Cart’ button on your product page.

Please check now, we added custom CSS code https://prnt.sc/Bdn0e-gWhbV_ > https://prnt.sc/NQ_sFhvQKDRL

Kind Regards,
8theme team

Hello, Mirko,

Thank you for reaching out to us on our support forum. After reviewing your request, it appears that the customization you are seeking falls outside the scope of our standard support.

For personalized customization services, we encourage you to explore our dedicated customization panel, where our expert team, including talented designers and developers, can assist you further. Please visit the following link to access our customization services: https://www.8theme.com/account/#etheme_customization_panel

We offer insightful recommendations to elevate and optimize your website for an enhanced user experience. Feel free to share any additional details and requirements, and our team will gladly assist you, guiding you through the process to deliver a customized solution tailored to your needs.

Thank you for your understanding.

Kind Regards,
8theme team

Hello, @RB,

Thank you for providing the screenshots and for your detailed explanation of the issue you’re experiencing.

In order to assist you more effectively, we would need to take a closer look at your website’s settings. Could you please provide us with temporary wp-admin access? This will enable us to investigate the problem directly and work towards a resolution.

Rest assured, your credentials will be handled with the utmost confidentiality and used solely for the purpose of troubleshooting this issue.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Once we have access, we will promptly proceed with diagnosing the problem and will keep you updated on our progress.

Kind Regards,
8theme team

Hello, GTP,

Thank you for reaching out to us with your inquiry about menu item descriptions.
Please check this topic – https://www.8theme.com/topic/does-xstore-support-menu-item-descriptions/#post-373565
We hope this information is helpful.

Kind Regards,
8theme team

Hello,

We hope this message finds you well.

This color comes from Elementor plugin settings.
Please check now.

Kind Regards,
8theme team

Hello, Mb-handmade,

Yes, it is because of your settings – https://prnt.sc/cLnZ86Yv2hpL
We’ve changed the settings, so please check now.

Kind Regards,
8theme team

Hello, Mb-handmade,

The problem is caused by this custom CSS code: https://prnt.sc/f7t1OKX0tzcl

Kind Regards,
8theme team

Hello, Mb-handmade,

Thank you for contacting us and for using XStore.

Private Content.

Kind Regards,
8theme team