Hello, Nicolo,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, Signum,

Thank you for reaching out to us.

Please provide the URL of the page with the problem, we do not see it on your Home or /wp-admin page.
Also, provide wp-admin and FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Raghib,

It is the Product Grid widget on your screenshot, but we answered you about the Archive Products widget, for the Shop page. In case, you mean custom pages, like Home, where the Product Grid widget is used, there is no option to show swatches on hover, unfortunately.

We kindly invite you to submit a feature request on our dedicated page at https://www.8theme.com/taskboard/. Should your suggestion garner significant support from other users, our development team will consider incorporating this feature in a future update.

Best Regards,
8Theme’s Team

Hello,

1/ Please go to Theme Options > WooCommerce > Single Product Builder > Layout > set https://prnt.sc/okk6wSZC5m2g

2/ “My Product tags were originally displayed on the homepage and product aggregation page. After I deleted the old Product tags, they were no longer displayed. Please tell me how to solve the problem.” – To better assist you, could you please clarify what you are aiming to achieve since, based on your description, the functionality seems to be working as expected?

Do you want to remove the empty Tags widget from the Shop page https://pocketpanda.us/shop/ ? Go to Dashboard > Appearance > Widgets > edit content of Shop sidebar.

We hope this information is helpful

Best Regards,
8Theme’s Team

Hello, Goostaf,

Thank you for reaching out to us with your query.

Please read this topic – https://www.8theme.com/topic/swithing-from-theme-customizer-to-elementor-new-plugin/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Maloti,

Thank you for reaching out to us with your query.

We kindly invite you to submit a feature request on our dedicated page at https://www.8theme.com/taskboard/. Should your suggestion garner significant support from other users, our development team will consider incorporating this feature in a future update.

Best Regards,
8Theme’s Team

Hello, Raghib,

Thank you for getting in touch with us.

We would like to inform you that you can disable the swatches for the product https://prnt.sc/3v13CC69KZXA Additionally, you have the option to enable these swatches on hover through the settings of the Archive Products widget.

Best Regards,
8Theme’s Team

Dear Marco A. Jimenez,

Thank you for wp-admin access. Please provide FTP access also.

Kind regards,
The 8Theme Team

Hello, Sami Faisal,

We hope this message finds you well. We kindly request that you update the theme initially, followed by the Core plugin. This sequence is crucial for optimal performance and compatibility.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hello, Sami Faisal,

We would like to assure you that you will not lose any data. However, we strongly recommend creating a backup before proceeding with any updates for added security.

Yes, please download “XStore – Installable Archive”

Best Regards,
8Theme’s Team

Hello, Sami Faisal,

Thank you for reaching out to us regarding the issue you are experiencing with updating the xStore theme via your WordPress dashboard. We understand how important it is to keep your site up-to-date and apologize for any inconvenience this may have caused.

The error message you are seeing, “503 Service Unavailable,” typically indicates that the server is temporarily unable to handle the request due to maintenance or overloading. This can sometimes occur during peak times or when the server is undergoing maintenance.

Here are a few steps you can try to resolve the issue:

1. **Wait and Retry**: Since this might be a temporary server issue, please wait a few minutes and then attempt to update the theme again.

2. **Server Resources**: Check with your hosting provider to ensure that your server is not experiencing issues and that it has adequate resources available. Sometimes, increasing the server’s resource limits (such as PHP memory limit) can help.

3. **Manual Update**: If the issue persists, consider manually updating the theme.
Download archives from this page – https://www.8theme.com/downloads/
Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded” and the plugin will be updated on your site.
Go to Dashboard > Themes > Add new > Upload theme > Choose file > Install now > click on “Replace current with uploaded” and the theme will be updated on your site.

Best Regards,
8Theme’s Team

Hello, @Ilya,

Pease read this article – https://css-tricks.com/almanac/properties/c/content/

Best Regards,
Team 8Theme

Hello, Hanort,

Theme Options > Breadcrumbs > Special Breadcrumb On The Cart, Checkout, And Order Pages > Off, or use custom CSS code to change colors of Special Breadcrumb On The Cart, Checkout, And Order Pages:

.cart-checkout-nav {
    background-color: #d3a56a;
    color: white;
}

https://prnt.sc/mrmXD3Rn-JLj

Best Regards,
8Theme’s Team

Hello, Ilya,

Thank you for reaching out to us.

Theme Options > Theme Custom CSS > Global:

@media only screen and (max-width: 992px) {
    .page-heading {
        display: none;
    }
}

Best Regards,
8Theme’s Team

Hello,

Could you kindly confirm whether your server employs any white or blacklists? For this contact your hosting provider.
Additionally, we would appreciate it if you could verify whether the following IP addresses are blocked on your server:
– 176.9.106.102
– 136.243.62.54
Thank you for your attention to this matter.

Kind Regards,
8theme team