Missing some translations despite the fact that I have gone through many options

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 1 days ago ago by Rose Tyler

  • Avatar: uniqon
    Dims
    Participant
    April 24, 2024 at 16:12

    I have read the related translation topics. It’s kinda late to upload the Greek one at the moment because I have gone already too far. Though I am missing some translations that I cannot find neither on theme neither on xcore plugin. I will number them according the numbers of the photos attached.
    1) Desktop mode, the button “return to shop”
    2) Desktop mode, on the checkout step, on of the “Subtotal” text
    3) My account page, the sections “Welcome to etc” and ” hi, username, today etc”
    4) Desktop mode, off-canvas menu “My wishlist” and “No products in the wishlist”
    5) Mobile mode, checkout step “Change address”
    6) Mobile mode, checkout step one the “Subtotal” text

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    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    April 25, 2024 at 05:52

    Hi @uniqon,

    Did you try with the LocoTranslate plugin: https://xstore.helpscoutdocs.com/article/30-base-theme-translation?

    If it doesn’t helps, please resend us with your WP Admin and FTP accounts.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: uniqon
    Dims
    Participant
    April 25, 2024 at 10:58

    I am translating with Loco Translate and I have already checked the link that you have provided. Unfortunately, I had already begun translating before I found out that I could import the language and at the moment I don’t want to import it so that I will not lose the progress so far. I will send you on Monday WP-Admin access if I will not find the translations till then.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2024 at 12:38

    Hi @uniqon,

    We would like to kindly remind you that the translation files for themes should be placed in /wp-content/languages/themes/ folder,
    for plugins, like Core plugin, in /wp-content/languages/plugins folder (this is System location),
    with correct names, for example, for XStore theme: xstore-el.po, and xstore-core-el.po for XStore Core plugin, then you will not lose translation after the update.

    Best Regards,
    8Theme’s Team

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