Hello, Ronny,

Thank you for reaching out to us.

We recommend that you translate the plugin used on the site for adding the seller’s dashboard. https://localise.biz/wordpress/plugin/beginners Since this content originates from a third-party plugin, we advise you to contact their support service directly for further assistance.

Best Regards,
8Theme’s Team

Hello, Blackbird,

Thank you for reaching out to us.

Please go to XStore Builder > Header Builder via Elementor > edit logo image.
In your case settings from Theme Options can’t work, because the new header builder is activated https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello, Mohamed,

It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products.

Alternatively, you can try to use the next custom CSS code:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: flex-end;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}

Best Regards,
8Theme’s Team

Hello, Apolloneos,

We appreciate your prompt response.

Please try adding

xstore_wishlist_ids
xstore_wishlist_ids_0

in Reject Cookies field of cache plugin, for example – https://www.8theme.com/topic/wishlist-removed-items-reappear-after-page-reload-only-when-not-logged-in/#post-345307
If you can’t find where exactly this should be added, contact the cache plugin author to get help.

Best Regards,
8Theme’s Team

Hello, Gloweiss,

We hope this message finds you well. Could you please provide a more detailed description of the issues you are encountering? Additionally, it would be helpful if you could include screenshots, links, and even videos related to the problems. This will enable us to assist you more effectively.

Best Regards,
8Theme’s Team

Hello, Apolloneos,

Thank you for reaching out to us with your concern regarding the XStore Wishlist functionality on your product and category pages. We understand the importance of ensuring a seamless user experience on your website.

Could you please confirm if disabling the cache plugin resolves the issue?

Please provide the URL and temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello, Micol,

We appreciate your prompt response.

1/ Please downgrade the PHP version to 8.1. Your hosting provider can help you with this.

2/ Provide FTP access also.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out and bringing this to our attention.

Please try to use code from this topic – https://www.8theme.com/topic/remove-shop-page-from-breadcrumbs/#post-355143

Kind Regards,
8theme team

Hello, Blackbird,

We’ve fixed the issue with icons, but the page editor currently has an error, please read this article – https://kinsta.com/blog/403-forbidden-error/#what-causes-the-403-forbidden-error
Also, contact your hosting provider about this https://prnt.sc/BvVLF6E33Kqp

Best Regards,
8Theme’s Team

Hello, Mohamed,

Thank you for reaching out and bringing these issues to our attention.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Liza,

Thank you for reaching out to us with your query.

To assist you further, could you please provide an example or elaborate on your request in more detail?

Looking forward to your response.

Best Regards,
8Theme’s Team

Hello, Micol,

Could you provide temporary wp-admin access? The header of which demo version do you want to get?

Please watch this video – https://youtu.be/ZZExw_HXgu0?feature=shared

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, Derek72,

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, PanosN,

Thank you for reaching out to us.

We would like to bring to your attention that the widgets displayed on the search results page reflect the same product count as those on the Shop page. This is because they source their values from the global products database table. At present, there is no functionality available to modify this behavior.

About sorting, please provide temporary wp-admin and FTP access, and we will check your request more deeply.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team