The Price Widget doesn’t apply on product search results

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Rose Tyler

  • Avatar: PanosN
    PanosN
    Participant
    April 30, 2024 at 12:43

    Hello,
    I tried filtering produt search results and the price filter doesn’t work as expected.

    Also, if it is possible, I want the product results to be sorted as my default sorting option. I see that the results are sorted by relevance and it doesn’t follow the product archieve sorting selection I’ve made (price low-to-high).

    Thank you very much for your support!

    Have a nice day.

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 30, 2024 at 14:46

    Hello, PanosN,

    Thank you for reaching out to us.

    We would like to bring to your attention that the widgets displayed on the search results page reflect the same product count as those on the Shop page. This is because they source their values from the global products database table. At present, there is no functionality available to modify this behavior.

    About sorting, please provide temporary wp-admin and FTP access, and we will check your request more deeply.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

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