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Mobile site suddenly shows XStore’s header and footer

This topic has 9 replies, 5 voices, and was last updated 2 weeks, 3 days ago ago by Jack Richardson

Safe Desires

Participant

April 30, 2024 at 05:08

I did not make any changes to those settings. I did install WP Rocket.

Please, contact administrator
for this information.

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#393432 Copied Theme version: 9.3.7

8 Answers

Luca Rossi

Support staff

April 30, 2024 at 05:35

Hi @Safe Desires,

It’s the AMP version of your website. You can edit the header & footer of AMP version under XStore > AMP XStore: https://prnt.sc/GBoiDy6V27jW

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#393433 Copied

Tony Rodriguez

Support staff

April 30, 2024 at 05:37

Hello, @Safe Desires,

Thank you for choosing XStore as your WooCommerce WordPress theme.

AMP plugin is activated, so read our docs to configure it – https://xstore.helpscoutdocs.com/category/112-amp-plugin or disable the plugin.

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

#393434 Copied

Safe Desires

Participant

May 1, 2024 at 04:25

The Shop page looks like this.

Files is visible for topic creator and
support staff only.

#393553 Copied

Rose Tyler

Support staff

May 1, 2024 at 09:00

Hello, @Safe Desires,

Thank you for reaching out to us with your request.

Because AMP uses minimal code for quick loading, it can’t include all the elements on a fully functioning webpage, such as certain widgets, embedded content, or pages created using page builders (Elementor / WPBakery) https://xstore.helpscoutdocs.com/article/111-general-info-amp

You can disable XStore AMP via Dashboard > Plugins.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#393587 Copied

Safe Desires

Participant

May 1, 2024 at 16:56

On the site it says:
“XStore AMP allows to adjust the Home page elements, supports WooCommerce pages, Blog and posts (because pages/posts come with simple styles and texts), pages created by Elementor/WPBakery displayed in non-AMP version. ”

Does this mean that the Shop page can load without AMP?

#393640 Copied

Jack Richardson

Support staff

May 2, 2024 at 13:57

Hello @Safe Desires

Indeed, if all the criteria for the AMP version are met, the Shop page will load as the AMP version. However, if you prefer the default (desktop) version for the Shop page, you’ll need to implement a snippet that redirects from the Shop URL to ‘https://yourwebsite.com/shop?no-amp’—ensuring that the URL contains the ‘no-amp’ $_GET parameter.

Kind regards, Jack Richardson

#393734 Copied

Safe Desires

Participant

May 2, 2024 at 20:28

Is there a checklist of criteria (i.e. Widgets that are not compatible)

#393782 Copied

Jack Richardson

Support staff

May 3, 2024 at 16:05

Dear @Safe Desires Team,

I hope this message finds you well. I would like to inform you that there is no predefined list of criteria for the function you are inquiring about. However, you can review the function titled “enable_or_disable_takeover” located in the plugin file at plugins/xstore-amp/xstore-amp.php for further details.

To forcibly load most pages in AMP format, you may append the parameter “?amp=1” to the URLs. For example, you can modify the URL ‘https://yourwebsite.com/shop’ to ‘https://yourwebsite.com/shop?amp=1’ to achieve this.

Should you require any further assistance, please do not hesitate to contact us.

Kind regards,

Jack Richardson
8Theme’s Team

#393905 Copied
Tagged: mobile site problems, troubleshooting xstore, unexpected header footer display, wordpress woocommerce templates, xstore issues
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