Hello, Divorah,

Thank you for reaching out to us with your concern. We understand the importance of having a fully functional product carousel on your website, and we apologize for any inconvenience this issue may have caused.

The problem on your site is caused by styles from 3rd-party plugin, please check the screenshot in the Private Content area. You can check the settings of the plugin or contact its support team, or use custom CSS code:

#wps-slider-section #sp-woo-product-slider-12412 .wpsf-cart-button a:not(.sp-wqvpro-view-button):not(.sp-wqv-view-button) {
    color: #444 !important;
} 

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Blackbird,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Frogsandbears,

The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly. However, please be aware that some plugins may have limits on additional functionality, to encourage sales. This limitation is independent of our theme and applies to all themes you can purchase on ThemeForest.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Hello, Grace Chen,

We appreciate your prompt response.

We are currently viewing an outdated version of your site as shown in this screenshot: https://prnt.sc/hgJdkEDG3Xs8 . Could you please clear your cache and verify if the issue persists?

Best Regards,
8Theme’s Team

Hello, Dev Mizan,

Thank you for getting in touch with us.

We suggest that you reach out to the Elementor plugin support team for further assistance. You can contact them via the following link: [Elementor Plugin Support](https://wordpress.org/support/plugin/elementor/).

Best regards,
The 8Theme Team

Hello,

Thank you for contacting us and for using XStore.

For your convenience, we have provided a screenshot that should help guide you through your query https://prnt.sc/jDbVL6S04ls3

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Maybendeler,

We have updated the code by adding !important https://prnt.sc/uDz9nj0a4cTc Please check now.

Please let us know if everything meets your expectations.

Best Regards,
8Theme’s Team

Hello, TirlaP,

You’re welcome!

Please go to Theme Options > Mobile panel > edit sections.

Kind Regards,
8theme team

Hello, Maybendeler,

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello Graziano,

Thank you for reaching out to us. We appreciate your inquiry regarding the cleaning of the filter in the filter bar you are currently using.

There is an X button on hover – https://prnt.sc/_QZEwdpTx_Ot

Should you believe that there are aspects that require improvement, we invite you to submit a detailed request on our task board at https://www.8theme.com/taskboard/. This will enable our technical team to review and address your concerns promptly.

Best Regards,
8Theme’s Team

Hello, Maybendeler,

Thank you for reaching out to us.

We understand that you would like to have a uniform height for products in the Related products swiper on your website.

Please try to add the next code in Theme Options > Theme custom CSS > Global:

.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}
.products-slider .content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}

Best Regards,
8Theme’s Team

Hello, Veselin,

Thank you for reaching out to us with your query. Regarding your request to disable the product quantity on the product page, we can assist you with that using the Custom CSS code:

.single-product .quantity {
    display: none;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello, Mark,

We hope this message finds you well. We would like to inform you that we have provided a response to your queries – https://www.8theme.com/topic/please-be-advised-that-after-adding-a-product-to-the-cart-the-pop-up-screen-remains-blank/#post-393338

Kind Regards,
8theme team

Hello, TirlaP,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access? We need to check your current settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Marcel,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team