Hello, Javito,

We appreciate your prompt response.

1/ https://prnt.sc/hi_gf-Iqt7JC Read more https://www.sliderrevolution.com/manual/adding-and-configuring-video-layers/

2/ Enable full width here – https://prnt.sc/3uNePss4oQLd

3/ To remove price from single product page, edit template using single product builder – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

4/ To change colors in the header, please go to XStore Builders > Header > via Elementor > edit template > settings of elements.
https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

5/ – Navigate to Elementor > Tools > Regenerate CSS & Data.
– Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

6/ Store Builders > Single product > via Elementor > edit template > Tabs > add custom tab https://prnt.sc/uN6z1QMAXret

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

We are currently experiencing difficulties logging in with the credentials provided. Could you please verify them and provide us with updated access details at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hello, Hafunerix,

We appreciate your prompt response.

We would like to bring to your attention a screenshot from your website, which can be viewed at the following link: https://gyazo.com/9f6802fd21fd26c5d783bfed46e00c9a. Could you please confirm if the display shown in the screenshot is accurate?

Best Regards,
8Theme’s Team

Hello, filmguerilla,

Thank you for reaching out to us.

You can disable specific breadcrumbs: Theme Options > Breadcrumbs > Special Breadcrumb On The Cart, Checkout, And Order Pages > Off.

Or describe the desired result in more detail and we will help you.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

Could you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

Best Regards,
8Theme’s Team

Hello, Amareen,

Please read this article – https://www.8theme.com/documentation/docs/fake-sale-popup-2/

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

The zoom works the same on our demo and on your site, but you need to upload images in bigger sizes, for example https://prnt.sc/VdEWeRBmk-HO

Best Regards,
8Theme’s Team

Hello, Amareen,

Edit page using Elementor > https://prnt.sc/cHYAnXvB6y6Y

Best Regards,
8Theme’s Team

Hello, thegaz75,

https://prnt.sc/CSFM0eRsGRQq

Please provide FTP access.
Once you provide the required data, I will be able to pass your question to our dev team.

Best Regards,
8Theme’s Team

Hello, Amareen,

XStore is fully compatible with the Elementor Pro plugin. Should you encounter any issues that you suspect are related to this plugin, we recommend reaching out to the Elementor Pro support team for assistance. Please note that similar issues may arise regardless of the theme you have activated.

Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Mateusz,

Thank you for reaching out to us with your request.

Unfortunately, we are unable to accommodate your request at this time. Please review the available options on our demonstrations https://xstore.8theme.com/ https://xstore.8theme.com/elementor/demos/furniture/shop/

Should you have any suggestions for improvement, we warmly invite you to submit a detailed request on our task board at https://www.8theme.com/taskboard/. This will enable our technical team to efficiently review and address your concerns.

Best Regards,
8Theme’s Team

Hello, thegaz75,

Thank you for reaching out and sharing your concerns with us.

You need to fix the memory error https://prnt.sc/_cIqAm8Mw7UI Contact your hosting provider to get help, or read this article – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Let us know once it will be fixed.

Also, provide FTP access, and we will check the situation on your site more deeply.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, José Silva,

Thank you for reaching out to us and for providing the attached pictures to illustrate the issue you are experiencing with the mega menu. We apologize for any inconvenience this may have caused.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

We kindly request that you downgrade the PHP version on our server to 8.1.

Should the issue persist after the downgrade, we would appreciate it if you could provide us with FTP access to further diagnose and resolve the issue.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team