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Statics blocks not updating in shop page

This topic has 14 replies, 3 voices, and was last updated 2 days, 8 hours ago ago by Rose Tyler

Micol

Participant

May 7, 2024 at 08:04

Changes for statics blocks

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#394218 Copied Theme version: 9.3.8

13 Answers

Tony Rodriguez

Support staff

May 7, 2024 at 09:09

Hello @Micol,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are writing to provide you with detailed instructions on how to modify the “After the Product Section” on your Shop Page, without the need for adding a new block. Please follow the steps outlined below to make the necessary changes:

1. Navigate to “Theme Options” and then select “Xstore Builders”.
2. Choose “Product Archive”.
3. Use Elementor to edit the Product Archive Page.
4. Make the desired changes in the “After The Products Section”.
5. Click “Publish” to save the changes.

Alternatively, you can incorporate a static block widget by selecting the appropriate block within it.

For your reference, you may view the following images to assist you with the process:
– [Image 1](https://ibb.co/fY7knj9)
– [Image 2](https://ibb.co/RjXh42s)

2/ Upon reviewing your website, we noticed that your website’s header has been constructed using Elementor. Should you wish to modify the menu in the mobile view, please follow the steps outlined below:

1. Navigate to “Theme Options” and then to “Store Builders”.
2. Select “Header” and proceed to edit it using Elementor.
3. Click on “Responsive Mode”.
4. Select “Mobile View”.
5. Edit the “Mobile Menu” widget as required.

For your reference, you may view the following image link which illustrates these steps:
https://ibb.co/hRtLrkC & https://ibb.co/pbdTWS6

We hope this information is helpful for you, Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#394231 Copied

Micol

Participant

May 7, 2024 at 14:44

thank you

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Tony Rodriguez

Support staff

May 8, 2024 at 07:30

Hello, @Micol,

Thank you for your response.

We are pleased to inform you that upon thorough review of your website, we have found that all functionalities, including the “About” page, are operating correctly both in the Elementor editor mode and on the site’s front end.

For your reference, we have recorded a demonstration video which has been uploaded to the private content area. We kindly ask you to review this video at your earliest convenience.

It appears that the issue you encountered may be related to browser caching. We recommend clearing your browser’s cache or accessing your website using a different browser to ensure that you are viewing the most recent version of your site.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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Micol

Participant

May 8, 2024 at 10:41

Thank you very much.

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Tony Rodriguez

Support staff

May 8, 2024 at 12:01

Hello, @Micol,

Thank you for your prompt response.

We have reviewed your website and noticed that specific width and height dimensions have been set for the post image size. We recommend setting these to default for optimal display. For your reference, please see the adjustments in the image provided here: [https://ibb.co/PYbm0ZJ](https://ibb.co/PYbm0ZJ).

We are also pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes take effect, please clear your browser’s cache and revisit your site.

Should you require further assistance or have any questions, please feel free to contact us.

Best regards,
The 8Theme Team

#394396 Copied

Micol

Participant

May 15, 2024 at 11:36

Product on mobile

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Tony Rodriguez

Support staff

May 15, 2024 at 13:19

Hello, @Micol,

We are pleased to inform you that we have successfully resolved your issue by integrating the XStore product widget onto the homepage of your website.

For your reference, we have attached an image to demonstrate the update in private content area. We hope this enhancement meets your expectations and contributes positively to your site’s functionality.

Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#395292 Copied

Micol

Participant

May 16, 2024 at 08:16

not works yet

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Tony Rodriguez

Support staff

May 16, 2024 at 09:43

Hello, @Micol,

Thank you for your response.

We are pleased to inform you that we have successfully integrated the XStore product widget onto the homepage of your website.

For your reference, you may view the update via the following image link: (https://imgur.com/kNbUjsI).

We hope this enhancement meets your expectations. Should you require further assistance or have any questions, please feel free to contact us at your convenience. We are committed to providing you with the support you need.

Best regards,
The 8Theme Team

#395431 Copied

Micol

Participant

May 16, 2024 at 16:07

Product count translation

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Tony Rodriguez

Support staff

May 17, 2024 at 05:31

Hello, @Micol,

We are pleased to inform you that upon reviewing your website, we have verified that the product count in the shop filter bar has been successfully translated. For your reference, we have attached an image that illustrates this update in the private content area.

Please clear your browser cache and check again.

Should you require any further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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Micol

Participant

May 17, 2024 at 07:34

Not yet

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Rose Tyler

Support staff

May 17, 2024 at 08:48

Hello, @Micol,

We’ve installed the Loco Translate plugin on your site and created a translation for the Core plugin, please translate strings now. We’ve added a link in the Private Content area.

Best Regards,
8Theme’s Team

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Tagged: fix woocommerce problems, shop page issues, update static blocks, woocommerce static blocks error, woocommerce themes, wordpress e-commerce solutions, wordpress troubleshooting
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