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Compare and wishlist shows products even if the it is a new user

This topic has 4 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Rose Tyler

Red8

Participant

May 16, 2024 at 16:17

Hello 8theme,

I have noticed that when new customer registers and logs in the wish list shows products that were added before how can I fix that

#395516 Copied Theme version: 9.3.9

3 Answers

Rose Tyler

Support staff

May 17, 2024 at 09:57

Hello,

Thank you for reaching out to us with your concern.

Could you please confirm if disabling the cache plugin resolves the issue?

Best Regards,
8Theme’s Team

#395587 Copied

Red8

Participant

May 18, 2024 at 10:45

No it does not it is the same both deactivated and activated

#395756 Copied

Rose Tyler

Support staff

May 18, 2024 at 12:09

Hello, Red8,

1/ Have you tried to disable CDn caching also?

2/ We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

3/ Should the aforementioned steps fail to rectify the issue, please provide a video of the problem and your actions.

Best Regards,
8Theme’s Team

#395770 Copied
Tagged: compare products, new user experience, online shopping solutions, wishlist features, woocommerce themes, wordpress ecommerce
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