Compare and wishlist shows products even if the it is a new user

This topic has 4 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: Red8
    Red8
    Participant
    May 16, 2024 at 16:17

    Hello 8theme,

    I have noticed that when new customer registers and logs in the wish list shows products that were added before how can I fix that

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2024 at 09:57

    Hello,

    Thank you for reaching out to us with your concern.

    Could you please confirm if disabling the cache plugin resolves the issue?

    Best Regards,
    8Theme’s Team

    Avatar: Red8
    Red8
    Participant
    May 18, 2024 at 10:45

    No it does not it is the same both deactivated and activated

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2024 at 12:09

    Hello, Red8,

    1/ Have you tried to disable CDn caching also?

    2/ We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    3/ Should the aforementioned steps fail to rectify the issue, please provide a video of the problem and your actions.

    Best Regards,
    8Theme’s Team

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