Hello,

You can update the theme to 3.0.1 version and WooCommerce to 3.0.1.
You can follow:
– Create backup of your files and database before starting update process
– Activate default theme (Appearance > Themes > install and activate Storefront theme – official WC theme), update WooCommerce plugin and DB
– Reupload our theme version on FTP
– Activate royal theme in Appearance > Themes. After theme update, you should skip Setup Wizard and go to Theme Options to enter your purchase code.

Regards,
Rose Tyler.

Hello, @amets,

As I see, you have 16 pages http://prntscr.com/eulsbb. Is your issue solved?

Regards,
Rose Tyler.

Hello,

As I see, you are using new woocommerce version and old theme version.
Please read this topic https://www.8theme.com/topic/is-royal-theme-ready-and-compatible-with-the-newest-woocommerce-3-0-update/
Don’t forget to create back up of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version.
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same)
Please check if the problem persists with default Woocommerce theme Storefront. Also, disable all the third-party plugin and check if it fixes the issue.
Let us know the result.

Regards,
Rose Tyler.

Hello,

Please check if the problem persists with default Woocommerce theme Storefront. Also, disable all the third-party plugin and check if it fixes the issue.
Let us know the result.

Regards,
Rose Tyler.

Hello, @JRCrea,

What theme do you use royal or woopress?
Did you install Woocommerce plugin?
All needed pages are imported with “base demo content” installation. Other pages on our demo site are created just to show possibilities which you can achieve with Visual Composer/Ultimate VC Addons plugins. How to create Register page is described here: https://www.8theme.com/demo/docs/royal/#!/4_registration_page

We need wp-admin credentials to look at your issue more deeply.
Thank you for understanding.

Regards,
Rose Tyler.

Hello, @amets,

Thank you for using our theme!
Please, provide links to demo pages, what you want to have, and wp-admin access in Private Content.

Regards,
Rose Tyler.

Hello,

Please read this topic https://www.8theme.com/topic/classico-woocommerce-3-0/

Regards,
Rose Tyler.

Hello,

Please refer to the article of Ultimate VC Addons authors https://docs.brainstormforce.com/video-background-not-running-on-mobile-devices-2/

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin and FTP access in Private Content so we could check it?

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

Hello,

Thank you for using our theme!
Please try to disable WooCommerce and then check. Let us know the result.

Regards,
Rose Tyler.

Hello,

Our last version compatible with WooCommerce 3.0.
Please wait 1-2 days, we will resolve these issues in a new theme update.

Regards,
Rose Tyler.

Hello,

Please add this code in Custom css:

.shopping-cart-widget .widget_shopping_cart_content ul li .media .media-body {
    width: 45%;
}

How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY

Regards,
Rose Tyler.

Hello,

Try to create a new element with products on the page. If that doesn’t help, you need to wait for a new theme update.
If you have backup DB and files you can try to restore it.
Thank you for understanding.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.