Page 2194 – 8theme.com

Forum Replies Created

Viewing 30 posts - 65,791 through 65,820 (of 68,187 total)

← 1 2 3 … 2,193 2,194 2,195 … 2,271 2,272 2,273 →

Rose Tyler

Support staff

April 10, 2017 at 09:18

Hello,

Please clarify where exactly you get this message and provide a screenshot.
Also, you need to optimize your images. Please read how to do this:
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
The most important part of optimizing your site is caching. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/

Regards,
Rose Tyler.

#159272 Copied In reply to: your site performs below average on the screen resolution of 360×640

Rose Tyler

Support staff

April 7, 2017 at 17:27

Hello, @JRCrea,

What theme do you use royal or woopress?
Did you install Woocommerce plugin?
All needed pages are imported with “base demo content” installation. Other pages on our demo site are created just to show possibilities which you can achieve with Visual Composer/Ultimate VC Addons plugins. How to create Register page is described here: https://www.8theme.com/demo/docs/royal/#!/4_registration_page

We need wp-admin credentials to look at your issue more deeply.
Thank you for understanding.

Regards,
Rose Tyler.

#159145 Copied In reply to: Missing demopages

Rose Tyler

Support staff

April 7, 2017 at 15:57

Hello,

I’ve checked your site and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.

Regards,
Rose Tyler.

#159140 Copied In reply to: Shopping Cart empty on ios, but fine in Browser

Rose Tyler

Support staff

April 7, 2017 at 15:34

Hello, @amets,

Thank you for using our theme!
Please, provide links to demo pages, what you want to have, and wp-admin access in Private Content.

Regards,
Rose Tyler.

#159138 Copied In reply to: Missing demopages

Rose Tyler

Support staff

April 7, 2017 at 15:31

Hello,

This requires additional customization. It is beyond our basic support scope.
If you want you can order extra customization here WPKraken.

Regards,
Rose Tyler.

#159135 Copied In reply to: Custom brand field

Rose Tyler

Support staff

April 7, 2017 at 15:27

Hello,

Please read this topic https://www.8theme.com/topic/classico-woocommerce-3-0/

Regards,
Rose Tyler.

#159134 Copied In reply to: Products options

Rose Tyler

Support staff

April 7, 2017 at 13:56

Hello,

Please check if the problem persists with default Woocommerce theme Storefront. Also, disable all the third-party plugin and check if it fixes the issue.
Let us know the result.

Regards,
Rose Tyler.

#159123 Copied In reply to: Having issues with the checkout button

Rose Tyler

Support staff

April 7, 2017 at 13:47

Hello,

Please refer to the article of Ultimate VC Addons authors https://docs.brainstormforce.com/video-background-not-running-on-mobile-devices-2/

Regards,
Rose Tyler.

#159122 Copied In reply to: Mobile product display

Rose Tyler

Support staff

April 7, 2017 at 13:36

Hello,

We also need your FTP access.

Regards,
Rose Tyler.

#159120 Copied In reply to: Classico Theme not working on SSL

Rose Tyler

Support staff

April 7, 2017 at 13:25

Hello,

Could you please provide wp-admin and FTP access in Private Content so we could check it?

Regards,
Rose Tyler.

#159115 Copied In reply to: Classico Theme not working on SSL

Rose Tyler

Support staff

April 7, 2017 at 13:23

Hello,

I’ve added default.po and .mo files from wp-content/themes/woopress/languages/ to wp-content/languages/themes and renamed http://prntscr.com/etkb3p.
Please try to translate now.

Regards,
Rose Tyler.

#159113 Copied In reply to: Translation problems

Rose Tyler

Support staff

April 7, 2017 at 13:02

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

#159109 Copied In reply to: Shopping Cart empty on ios, but fine in Browser

Rose Tyler

Support staff

April 7, 2017 at 13:00

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#159108 Copied In reply to: Is Royal Theme ready and compatible with the newest Woocommerce 3.0 update?

Rose Tyler

Support staff

April 7, 2017 at 13:00

Hello,

Thank you for using our theme!
Please try to disable WooCommerce and then check. Let us know the result.

Regards,
Rose Tyler.

#159107 Copied In reply to: Classico Theme not working on SSL

Rose Tyler

Support staff

April 7, 2017 at 12:54

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#159104 Copied In reply to: Ultimate addons for VC break the WordPress editor

Rose Tyler

Support staff

April 7, 2017 at 12:48

Hello,

Our last version compatible with WooCommerce 3.0.
Please wait 1-2 days, we will resolve these issues in a new theme update.

Regards,
Rose Tyler.

#159103 Copied In reply to: Is Royal Theme ready and compatible with the newest Woocommerce 3.0 update?

Rose Tyler

Support staff

April 7, 2017 at 12:40

Hello,

We’re glad to hear that your issue was solved.

Regards,
Rose Tyler.

#159099 Copied In reply to: Blog issue
Rose Tyler

Support staff

April 7, 2017 at 12:37
Hello,

Please add this code in Custom css:

.shopping-cart-widget .widget_shopping_cart_content ul li .media .media-body { width: 45%; }

How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY

Regards,
Rose Tyler.
#159098 Copied In reply to: CSS in cart widget
Rose Tyler

Support staff

April 7, 2017 at 12:31

Hello,

Try to change image sizes in Settings > Media and after saving changes regenerate thumbnails using the plugin https://wordpress.org/plugins/regenerate-thumbnails/

Regards,
Rose Tyler.

#159096 Copied In reply to: Size of post preview images on the blog archive pages

Rose Tyler

Support staff

April 7, 2017 at 12:19

Hello,

Try to create a new element with products on the page. If that doesn’t help, you need to wait for a new theme update.
If you have backup DB and files you can try to restore it.
Thank you for understanding.

Regards,
Rose Tyler.

#159095 Copied In reply to: Problems since upgrading WooCommerce 3.0

Rose Tyler

Support staff

April 7, 2017 at 12:11

Hello,

There is no such option by default. Only be additional customization.

Regards,
Rose Tyler.

#159093 Copied In reply to: Change The order of product tabs

Rose Tyler

Support staff

April 7, 2017 at 12:04

Hello,

You’re welcome!

Regards,
Rose Tyler.

#159091 Copied In reply to: Portfolio Images Not Aligned Under Show All

Rose Tyler

Support staff

April 7, 2017 at 12:02

Hello,

You’re welcome!
Have a nice day.

Regards,
Rose Tyler.

#159089 Copied In reply to: How to make footer like demo

Rose Tyler

Support staff

April 7, 2017 at 12:01

Hello,

You’re welcome!

Regards,
Rose Tyler.

#159087 Copied In reply to: unsafe scripts

Rose Tyler

Support staff

April 7, 2017 at 10:59

Hello,

You’re welcome!

Regards,
Rose Tyler.

#159079 Copied In reply to: VISUAL COMPOSER 5.1.1 UPDATE …. ITS 5.1 ?

Rose Tyler

Support staff

April 7, 2017 at 10:58

Hello,

You’re welcome!
We have updated the plugin version already. Please check.

Regards,
Rose Tyler.

#159078 Copied In reply to: update for visual composer 5.1.1

Rose Tyler

Support staff

April 7, 2017 at 10:51

Hello,

– Backup
– Activate default theme (Appearance > Themes > install and activate Storefront theme – official WC theme), update WooCommerce plugin and DB
– Reupload our theme version on FTP
– Activate royal theme in Appearance > Themes. After theme update, you should skip Setup Wizard and go to Theme Options to enter your purchase code.

Regards,
Rose Tyler.

#159077 Copied In reply to: Is Royal Theme ready and compatible with the newest Woocommerce 3.0 update?

Rose Tyler

Support staff

April 7, 2017 at 10:35

Hello,

It was a bug in this line http://prntscr.com/etie0p of header.js file.

Regards,
Rose Tyler.

#159075 Copied In reply to: Mobile menu not working

Rose Tyler

Support staff

April 7, 2017 at 10:32

Hello,

You can activate default theme and update WooCommerce plugin then activate our theme and update it.
You need to enter your purchase code to activate our new theme version.
Don’t forget to create backup of your files and database before starting update process!

Regards,
Rose Tyler.

#159074 Copied In reply to: Is Royal Theme ready and compatible with the newest Woocommerce 3.0 update?

Rose Tyler

Support staff

April 7, 2017 at 10:21

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#159068 Copied In reply to: Mobile menu not working
← 1 2 3 … 2,193 2,194 2,195 … 2,271 2,272 2,273 →

Viewing 65,820 results - 65,791 through 65,820 (of 68,187 total)

Viewing 30 posts - 65,791 through 65,820 (of 68,187 total)

← 1 2 3 … 2,193 2,194 2,195 … 2,271 2,272 2,273 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection