Add new product problem for royal theme - by Arysto

This topic has 7 replies, 5 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: Arysto
    Arysto
    Participant
    April 6, 2017 at 22:05

    Hello,

    Practically, when I am trying to add a new product I have more issues
    1. Can not edit in text
    2. can not access screen options
    3. can not place prices
    4. yoast plugin is not working any more
    5. can not insert media file
    6. the biggest one – I can not change any older products

    Please advice

    Thank you

    Arysto

    6 Answers
    Avatar: caiomschiavo
    caiomschiavo
    Participant
    April 6, 2017 at 22:31

    I´m having the same problem here

    after the update to woocommerce 3.0 and theme update

    Avatar: frmaninc
    frmaninc
    Participant
    April 7, 2017 at 03:32

    Yes we are also facing the exact same issue like yours….

    Please, contact administrator
    for this information.
    Avatar: brightcotton
    brightcotton
    Participant
    April 7, 2017 at 08:25

    Same here, updated woocommerce and royal theme 3.0 after that this issue as started to happen.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2017 at 10:15

    Hello,

    Please update our theme to 3.0 version.
    Don’t forget to activate the theme and update DB.
    Also, disable all the third-party plugins that did not come bundled with our theme. Then if you are using the latest version of our theme and still have the compatibility issues describe them in details.
    Please check if problems persists with default Woocommerce theme Storefront.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Arysto
    Arysto
    Participant
    April 9, 2017 at 07:42

    Hello,

    Thank you for updating the Royal Theme but it can not be updated.
    I receive this mesage: Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Please advise how should I proceed.

    Thank you in advance !

    Regards,

    Arysto

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2017 at 10:39

    Hello, @Arysto,

    You have been answered in original thread https://www.8theme.com/topic/update-failed-royal-theme-3-0-1/.

    Regards,
    Rose Tyler.

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