Hello,
Please check if the problem persists with default Woocommerce theme Storefront.
Also, provide a link to page where you write a description.
Regards,
Rose Tyler.
Hello,
Please check if the problem persists with default Woocommerce theme Storefront.
Also, provide a link to page where you write a description.
Regards,
Rose Tyler.
Hello,
You can add this code in Custom css:
.tax-product_cat .page-heading .title {
color: white;
}
Regards,
Rose Tyler.
Hello,
Sorry, but FTP credentials are incorrect.
Please check them.
Regards,
Rose Tyler.
Hello, @Arysto, @girlnui,
Updated, please check.
Regards,
Rose Tyler.
Hello,
We also need your FTP access.
Regards,
Rose Tyler.
Hello,
We’re glad to hear that your issue was solved.
Regards,
Rose Tyler.
Hello,
You can create prefooter static block http://prntscr.com/eup3up http://prntscr.com/eup477
Regards,
Rose Tyler.
Hello, @Arysto,
Please wait, we will check the problem.
Regards,
Rose Tyler.
Hello,
Sorry, but check access. As you can see on the screenshot, I can’t check Appearance > Themes and plugins http://prntscr.com/euo0v7
Regards,
Rose Tyler.
Hello, @Arysto, @girlnui,
Please check if WordPress has enough memory on the web server to unzip and upload the contents of the zip file.
Regards,
Rose Tyler.
Hello,
I sent your report to our developers.
Thank you for the notice.
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.
Hello,
To change widget style you can use custom css, for example, add this code in Theme Options > Custom css:
.sidebar .order-list .icon-remove:before {
float: right;
}
.sidebar .order-list {
padding-left: 0;
}
Regards,
Rose Tyler.
Hello,
I’ve installed Storefront and checked the problem http://prntscr.com/eunbw1.
As you can see on our demo, add to cart there works fine on mobile, so you need to check 3-rd party plugins and cache on your site.
Regards,
Rose Tyler.
Hello, @amets,
You are welcome!
Regards,
Rose Tyler.
Hello, @Arysto,
You created empty FTP account for us. Please give us full access to the site files.
Thank you.
Regards,
Rose Tyler.
Hello,
Sorry for some delay in answering.
We did not wait to the actual release and were working to update the theme.
The last release candidate of woocommerce did not include all changes as a final version. So we need more time to prepare all of our themes to update.
DB was updated by woocommerce, so you can’t correct downgrade version without using backup.
The legend theme will be updated on this week.
Thank you for understanding.
Regards,
Rose Tyler.
Hello,
Please wait 1-2 days.
Regards,
Rose Tyler.
Hello,
Also, provide link to your admin panel and FTP hostname, please.
Regards,
Rose Tyler.
Hello, @Arysto,
You have been answered in original thread https://www.8theme.com/topic/update-failed-royal-theme-3-0-1/.
Regards,
Rose Tyler.
Hello, @amets,
You need to create own menu https://www.8theme.com/demo/docs/woopress/#!/primary_menu.
Go to Settings > Permalinks and click “Save” button. Then check your single product page.
As you were already told demo data doesn’t contain all demo pages, only the basic ones. Other pages are created with help of Visual Composer editor to show what elements can be used.
If you need some specific page, please let us know, and we’ll describe how it can be created with Visual Composer.
Regards,
Rose Tyler.
Hello,
Please provide wp-admin and FTP access in Private Content, so we could check the issue.
Regards,
Rose Tyler.
Hello, @Henry,
You have been answered in original thread https://www.8theme.com/topic/problem-installing-royal-v3-0-at-plugins-section/. Please don’t submit additional topics for the same issue. Thank you for understanding.
Regards,
Rose Tyler.
Hello, @thorth219,
Please use our last theme version and WooCommerce 3.0.1 http://prntscr.com/eum0vh.
Also, try to disable 3-rd party plugins and then check your issues.
Let us know the result.
Regards,
Rose Tyler.
Hello,
You can update the theme to 3.0.1 version and WooCommerce to 3.0.1.
You can follow:
– Create backup of your files and database before starting update process
– Activate default theme (Appearance > Themes > install and activate Storefront theme – official WC theme), update WooCommerce plugin and DB
– Reupload our theme version on FTP
– Activate royal theme in Appearance > Themes. After theme update, you should skip Setup Wizard and go to Theme Options to enter your purchase code.
Regards,
Rose Tyler.
Hello,
Make sure your server meets the requirements described in the documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1.3 Requirements for Royal” section).
Then please provide wp-admin and FTP access in Private Content.
Regards,
Rose Tyler.
Hello, @amets,
As I see, you have 16 pages http://prntscr.com/eulsbb. Is your issue solved?
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
Yes, all of the users, who had purchased our theme before the new policy, have qualified for lifetime support.
Regards,
Rose Tyler.