Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please read this article https://www.themepunch.com/faq/video-not-showing-up-on-mobile/
Regards
Hello,
As I see you are using new woocommerce version.
Compatibility of our theme with the plugin will be added in a new theme update.
Please wait for it. Thank you for understanding.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I’ve added this code in Custom css:
.home .header-type-3.slider-overlap {
background: transparent;
}
.st-content {
background: #cecece;
}
Please clear browser cache and check.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Thank you for understanding.
Regards,
Rose Tyler.
Hello,
As I see, Breadcrumbs background option works fine http://prntscr.com/evziuq.
Regards,
Rose Tyler.
Hello,
The problem with tabs is related to new WooCommerce version.
The next theme update should be in 1-2 days.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
Regards,
Rose Tyler.
Hello,
I’ve checked it and seems it works fine.
Try to clear cache and then check.
What browser and browser version do you use?
Regards,
Rose Tyler.
Hello,
1. You can add this code in Theme Options > Custom css:
.single-product .product_meta {
display: none;
}
.single-product .menu-social-icons {
margin-top: 15px;
}
2, 6. As I see you are using new woocommerce version.
Compatibility of our theme with the plugin will be added in a new theme update.
Please wait for it. Thank you for understanding.
4. To change that text you need edit the file wp-content/plugins/woocommerce/templates/single-product/tabs/description.php. Also, you can read this article of Woocommerce documentation:
https://docs.woothemes.com/document/editing-product-data-tabs/
5. It requires additional customization in files which is beyond our basic support scope.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Oh I see, you need also edit /wp-content/themes/royal/woocommerce/single-product/product-image.php file http://prntscr.com/evyqfv
Regards,
Rose Tyler.
Hello,
When I disabled all 3rd-party plugins, map got working.
Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.
Regards,
Rose Tyler.
Hello,
The problem is related to your child theme.
When parent theme is activated promo popup works properly.
Please check the changes you made in the child theme.
Regards,
Rose Tyler.
Hello, @Rin,
1. Our latest theme version is 3.0.1 and compatibility with WooCommerce 3.0.1.
You can try to disable 3-rd party plugins and check issues.
2. A message about required plugins you can see on the top of the plugins page. https://www.8theme.com/demo/docs/royal/#!/external_plugins
3. Please read https://www.8theme.com/demo/docs/royal/#!/2_child_theme
https://codex.wordpress.org/Child_Themes
Regards,
Rose Tyler.
Hello,
Our latest theme version is 3.0.1 and compatibility with WooCommerce 3.0.1.
Did you try to disable 3-rd party plugins and check your issues then?
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Regards,
Rose Tyler.
Hello,
As I see, on your screenshot, you commented this code https://www.w3schools.com/html/html_comments.asp
Please change it.
Regards,
Rose Tyler.
Hello,
Please update WPBakery Visual Composer plugin.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
Try to disable 3-rd party plugins. Then check.
Let us know the result and provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
1. https://www.8theme.com/topic/full-wide-category-header-with-sidebar/
2. You can add Wishlist link in wp-content/themes/royal/headers/parts/top-bar.php. We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.
3. Unfortunately, there is no such option. You may try to use some plugin, for example, WooCommerce Checkout Manager.
Regards,
Rose Tyler.
Hello,
Yes. We are planning to realize the update within a month.
Regards,
Rose Tyler.
Hello,
Please read more https://www.8theme.com/demo/docs/woopress/#!/3_child_theme
https://codex.wordpress.org/Child_Themes
Regards,
Rose Tyler.
Hello,
I can’t connect to your FTP.
But very likely, you didn’t replace this string <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script> but added this
<script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>
Please check it, you need delete the old string.
Regards,
Rose Tyler.
Hello,
Please wait for the theme update.
Also, I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Regards,
Rose Tyler.
Hello,
As I see you are using new woocommerce version.
Compatibility of our theme with the plugin will be added in a new theme update.
Please wait for it. Thank you for understanding.
Regards,
Rose Tyler.
Hello,
Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
Let us know the result.
Regards,
Rose Tyler.
Hello,
Please check it now.
Regards,
Rose Tyler.
Hello,
Unfortunately, our theme doesn’t have such option by default. You have to use SEO plugin.
Regards,
Rose Tyler.