All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
The previous code doesn’t relate to revolution slider.
Please check slider now.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 15:27
Hello,
I’ve checked one of problems with official WC theme – Storefront.
Because we are able to help only in case problem appears with our theme only and works fine with Storefront.
But I didn’t create any folder. Maybe you had had this plugin before.
Sorry for some inconveniences.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 15:11
Hello,
You can simply update these plugins now, via FTP, just replace the folder with new update in wp-content/plugins/.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 15:02
Hello,
Thank you for using our theme!
We’ll fix this in the next theme update.
Please take our apologies for inconveniences.
.close-mobile-nav.close-block.mobile-nav-heading, .et-mobile-menu li a, .mobile-nav-heading, .mobile-nav .links li a {
color: white;
}
You can try to use some 3-rd party plugin, but you need to test it compatible with our theme.
Also, before update any plugin (in this case woocommerce http://prntscr.com/eweveb) you need to be sure that theme and other plugins that you use are compatible with the new version.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 14:12
Hello,
Thank you for using our theme!
Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 14:09
Hello, @Rin,
1. DB was updated by woocommerce, so you can’t correct downgrade version without using backup.
2-3. We can’t login to check it http://prntscr.com/ewea2k
4. You need have latest parent theme version but activate child.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 14:03
Hello,
Great.
The standard functions don’t work with our custom tab. You can find code in woocommerce/single-product/tabs/tabs.php
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 13:38
Hello,
You’re welcome!
Please use this code in function.php file of child theme:
function etheme_login_form_modal(){
return;
}
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 13:35
Hello,
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Please clarify us with more details about plugin name and works, and provide screenshots.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 13:14
Hello,
Fixed. Please check.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 13:14
Hello,
I’ve added the code in style.css of your child theme. Please check.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 12:58
Hello,
Very likely, the problem with color variations also related to woocommerce version.
The next theme update should be in 1 week.
This stars is an image. You should edit rating-active.png file and change color via some program, for example Photoshop. Then upload a new image in wp-content/themes/woopress/images/ folder.
I’m sorry but additional customization is not included in our support. If you have any questions about additional customization you can contact WP-Kraken team.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 12:06
Hello,
We recommend use child theme to make changes in theme files, but for translate, it is not required.
Please, provide FTP access and I will help you translate theme with Loco translate plugin.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 11:15
Hello,
I’ve checked http://prnt.sc/ewc7pg and it seems to works fine.
Try to clear cache and then check.
What browser and browser version do you use?
Sorry for the delay.
We’ll update the theme as soon as possible.
I’ve checked your site and deleted a strange image from Popup background http://prntscr.com/ewby1t. It seems, the issue with SSL was fixed.
Please check.
Also, you need update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/
1, 4. It is related to woocommerce update, and we will fix it in new our update.
2. To display 5 related products you need edit the file wp-content/themes/woopress/framework/theme-functions.php in lines 2692 and 2747, find this piece of code [1200, 4] and replace “4” with “5”.
3. It will be fixed in theme update.
Regards,
Rose Tyler.
Rose Tyler
Support staff
April 14, 2017 at 10:12
Hello,
Very likely, the problem is caused by some plugin. Try to disable all 3-rd party plugins, clear browser cache and then check.
