Hello,
Please provide FTP access in Private Content, so we could check it.
Regards,
Rose Tyler.
Hello,
Please provide FTP access in Private Content, so we could check it.
Regards,
Rose Tyler.
Hello,
I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
Regards,
Rose Tyler.
Hello,
We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
You can try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check issues then.
As I see, fixed header works fine http://prnt.sc/eyowlx
Regards,
Rose Tyler.
Hello,
As I see Smush option is available on the last image http://prntscr.com/eyor3z. Or you mean something else, please explain.
Regards,
Rose Tyler.
Hello,
I’m glad that problem was solved.
Have a nice day.
Regards,
Rose Tyler.
Hello,
1. Use VC to change position of elements in row and col http://prntscr.com/eyodo1 and http://prntscr.com/eyodz0
https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=4030510
2. You need to update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check issues.
3, 5, 6. Please use this code in Theme Options > Custom css:
.home .header-type-2.header-overlap .menu li a {
color: #767676;
}
.single-post .meta-post {
display: none;
}
.share-post .menu-social-icons i {
color: #63b339;
}
4. Add this code in Custom css for page:
.vc_btn3-style-flat {
background-color: #63b339 !important;
}
7. You need to have Ultimate Addons for Visual Composer v 3.16.10.
8. Please read documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I’ve reuploaded checkout folder.
Please check checkout page now.
Regards,
Rose Tyler.
Hello,
Please provide FTP and WP Dashboard credentials.
Regards,
Rose Tyler.
Hello,
Fixed. Please check.
We’ve made some changes in royal/woocommerce/single-product/product-image.php file.
Regards,
Rose Tyler.
Hello,
Please provide screenshots, for better understanding.
Regards,
Rose Tyler.
Hello,
Please provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Seems you did not replaced all the necessary fields in DB. Did everything work fine before moving? I think it would be better if you contact hosting provider and ask admins to help you and check if all the necessary urls were replaced by the new one.
Regards,
Rose Tyler.
Hello,
Please add this code in Theme Options > Custom css:
.woocommerce-page form .form-row-wide{
width: 100%;
display: inline-block;
}
Regards,
Rose Tyler.
Hello,
You can download the previous plugin version here https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip
Regards,
Rose Tyler.
Hello,
The problem is related to new WooCommerce version.
Compatibility of our theme with the plugin will be added in a new theme update.
Please wait for it. Thank you for understanding.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me correct admin panel and FTP access to your site.
Regards,
Rose Tyler.
Hello,
Also, provide FTP access please.
Regards,
Rose Tyler.
Hello,
I’ve checked it and seems brands are working fine now.
Is your problem solved?
Regards,
Rose Tyler.
Hello,
Please provide link to page with the problem and wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Yes, it is not compatible with WC 3.0.3. It will be added in a new theme update.
Regards,
Rose Tyler.
Hello,
1. You need to add class=”widget-title” http://prntscr.com/eylnsw and this code in Custom css:
.main-footer .widget-title, .main-footer .wpb_heading {
border-bottom: 1px solid #555 !important;
}
2. Check it now http://prntscr.com/eylpbm
3. I’ve added custom class http://prntscr.com/eylql2
Regards,
Rose Tyler.
Hello,
These problems related to schat plugin and woocommerce.
Do you have this problem with official WC theme Storefront?
Regards,
Rose Tyler.
Hello,
I had sent your request to our developers. They are working on theme update.
I think new version will be released very soon.
Regards,
Rose Tyler.
Hello,
Please http://prnt.sc/eyl9pq
Find more in documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Regards,
Rose Tyler.
Hello,
I’ve sent form-billing.php file to your registration email. Please reupload it in royal/woocommerce/checkout/folder.
Regards,
Rose Tyler.
Hello,
Unfortunately, it is not possible because the drop-down list is a standard element.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Compatibility with woocommerce 3.0.3 will be added in a new theme update.
Regards,
Rose Tyler.
Hello,
I don’t see a problem with thumbnail on your site http://prntscr.com/eyktt8
Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
Regards,
Rose Tyler.