Hello,
Please provide screenshots, for better understanding.
Regards,
Rose Tyler.
Hello,
Please provide screenshots, for better understanding.
Regards,
Rose Tyler.
Hello,
Please provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Seems you did not replaced all the necessary fields in DB. Did everything work fine before moving? I think it would be better if you contact hosting provider and ask admins to help you and check if all the necessary urls were replaced by the new one.
Regards,
Rose Tyler.
Hello,
Please add this code in Theme Options > Custom css:
.woocommerce-page form .form-row-wide{
width: 100%;
display: inline-block;
}
Regards,
Rose Tyler.
Hello,
You can download the previous plugin version here https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip
Regards,
Rose Tyler.
Hello,
The problem is related to new WooCommerce version.
Compatibility of our theme with the plugin will be added in a new theme update.
Please wait for it. Thank you for understanding.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me correct admin panel and FTP access to your site.
Regards,
Rose Tyler.
Hello,
Also, provide FTP access please.
Regards,
Rose Tyler.
Hello,
I’ve checked it and seems brands are working fine now.
Is your problem solved?
Regards,
Rose Tyler.
Hello,
Please provide link to page with the problem and wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Yes, it is not compatible with WC 3.0.3. It will be added in a new theme update.
Regards,
Rose Tyler.
Hello,
1. You need to add class=”widget-title” http://prntscr.com/eylnsw and this code in Custom css:
.main-footer .widget-title, .main-footer .wpb_heading {
border-bottom: 1px solid #555 !important;
}
2. Check it now http://prntscr.com/eylpbm
3. I’ve added custom class http://prntscr.com/eylql2
Regards,
Rose Tyler.
Hello,
These problems related to schat plugin and woocommerce.
Do you have this problem with official WC theme Storefront?
Regards,
Rose Tyler.
Hello,
I had sent your request to our developers. They are working on theme update.
I think new version will be released very soon.
Regards,
Rose Tyler.
Hello,
Please http://prnt.sc/eyl9pq
Find more in documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Regards,
Rose Tyler.
Hello,
I’ve sent form-billing.php file to your registration email. Please reupload it in royal/woocommerce/checkout/folder.
Regards,
Rose Tyler.
Hello,
Unfortunately, it is not possible because the drop-down list is a standard element.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Compatibility with woocommerce 3.0.3 will be added in a new theme update.
Regards,
Rose Tyler.
Hello,
I don’t see a problem with thumbnail on your site http://prntscr.com/eyktt8
Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
Regards,
Rose Tyler.
Hello,
Please, don’t forget to create backup of your files and database before starting update process.
Please see screenshots http://prntscr.com/eykrx4 http://prntscr.com/eyksdi, clear all cache on server, site, browser, and then check.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.
Hello,
You can try to disable the WooComposer module(deprecated) from Ultimate setting.
Regards,
Rose Tyler.
Hello,
You need to edit product description and remove this – http://prntscr.com/eykn7f
Regards,
Rose Tyler.
Hello,
Please make the same in your wp-content/themes/royal/js/etheme.js file: http://prntscr.com/eyklyn
Regards,
Rose Tyler.
Hello,
Thank you for being our customer.
Regards,
Rose Tyler.
Hello,
Please add this code in Theme Options > Custom css:
.woocommerce-checkout .step-title:after {
display: none;
}
.woocommerce-shipping-fields {
margin-top: 20%;
}
Did you face compatibility issues on your site or just notices about out of date files?
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Very likely, problem related to WooCommerce 3.0.3, so please wait theme update.
Also, you need to update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.