Problems on the checkout page, pls help - by marlinda

This topic has 4 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: marlinda
    marlinda
    Participant
    April 19, 2017 at 15:43

    Hi
    After the update there seem to be a problem on the checkout page. There is a line across the email field and the phone field, and these feilds can only be entered by tab not by clicking. Which makes it difficult for some customer to complete checkout.

    I also get a notice about outdated copies of woocommece files (maybe it’s causing the above?):
    Version 2.3.0 av royal/woocommerce/cart/cart-shipping.php är föråldrad. Versionen i kärnan är 2.5.0,
    Version 3.0.0 av royal/woocommerce/cart/cart.php är föråldrad. Versionen i kärnan är 3.0.3,
    Version 2.2.0 av royal/woocommerce/checkout/form-shipping.php är föråldrad. Versionen i kärnan är 3.0.0,
    Version 1.6.4 av royal/woocommerce/content-single-product.php är föråldrad. Versionen i kärnan är 3.0.0,
    Version 2.6.0 av royal/woocommerce/myaccount/form-edit-address.php är föråldrad. Versionen i kärnan är 3.0.0,
    Version 2.3.0 av royal/woocommerce/order/order-details.php är föråldrad. Versionen i kärnan är 3.0.0,
    Version 3.0.0 av royal/woocommerce/single-product/product-image.php är föråldrad. Versionen i kärnan är 3.0.2,
    Version 3.0.0 av royal/woocommerce/single-product/product-thumbnails.php är föråldrad. Versionen i kärnan är 3.0.2,

    Please advice. Thanks.

    Kind regards
    Linda

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2017 at 15:51

    Hello,

    Please add this code in Theme Options > Custom css:

    .woocommerce-checkout .step-title:after {
        display: none;
    }
    .woocommerce-shipping-fields {
        margin-top: 20%;
    }

    Did you face compatibility issues on your site or just notices about out of date files?
    I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.

    Regards,
    Rose Tyler.

    Avatar: marlinda
    marlinda
    Participant
    April 19, 2017 at 19:24

    Hi Rose

    Thank you for your quick answer! The Custom css code helped with the check out fields:)

    The outdated files remain even though I removed the Woocommerce folder before update. Maybe it is because I have (without thinking…) already updated to woocommerce 3.0.3, so maybe this will be sorted with your next theme update?

    So far I have not noticed any compatability issues:) The only thing remaining now (I hope) is the missing translations which I wrote about in another ticket (in this ticket I also wrote about the check out fields which you now can ignore. Sorry that I wrote 2 about it but it was a bit urgent).

    Kind regards
    Linda

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2017 at 07:45

    Hello,

    You’re welcome!
    Compatibility with woocommerce 3.0.3 will be added in a new theme update.

    Regards,
    Rose Tyler.

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