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Topic: WP Smush can not find pictures after theme update

Arysto

Participant

April 20, 2017 5:51 am

Hello,
After we updated the theme WP Smush can not find the last pictures saved in the library.
Can you advise please ?
Thank you in advance.
Arysto

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Rose Tyler

Support staff

April 20, 2017 12:28 pm

Hello,

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

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Arysto

Participant

April 20, 2017 1:12 pm

see private content

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support staff only.

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Rose Tyler

Support staff

April 20, 2017 1:34 pm

Hello,

As I see Smush option is available on the last image http://prntscr.com/eyor3z. Or you mean something else, please explain.

Regards,
Rose Tyler.

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Arysto

Participant

April 20, 2017 1:37 pm

WP Smush

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Rose Tyler

Support staff

April 20, 2017 1:57 pm

Hello,

I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.

Regards,
Rose Tyler.

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Arysto

Participant

April 20, 2017 2:01 pm

Storefront theme

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Rose Tyler

Support staff

April 20, 2017 2:09 pm

Hello,

Please, contact plugin author to get help with this.

Regards,
Rose Tyler.

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Arysto

Participant

April 20, 2017 2:11 pm

Thank you very much Rose !

Best Regards,

Arysto

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Rose Tyler

Support staff

April 20, 2017 2:11 pm

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

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Arysto

Participant

April 21, 2017 8:46 am

Markup: schema.org

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Rose Tyler

Support staff

April 21, 2017 12:49 pm

Hello,

We will fix this code in a new theme update.

Regards,
Rose Tyler.

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Arysto

Participant

April 21, 2017 12:53 pm

Thank you very much Rose for your reply. Just Waiting 🙂
In the same time I have an big issue with the Brand description which is displayed in the menu in full size.
I am sure that the updated theme will include all these modifications.
Thank you in advance.

Have a nice weekend !

Regards,
Arysto

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Rose Tyler

Support staff

April 21, 2017 1:04 pm

Hello,

You’re welcome!

Regards,
Rose Tyler.

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Arysto

Participant

April 21, 2017 1:33 pm

photos

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Rose Tyler

Support staff

April 21, 2017 2:05 pm

Hello,

Unfortunately, I can’t login now. Please give me right credentials and link to a page with the issue.

Regards,
Rose Tyler.

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Arysto

Participant

April 21, 2017 2:09 pm

log in

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Rose Tyler

Support staff

April 21, 2017 2:18 pm

Hello,

Thank you.
Also, please provide a link to the page, because I can’t find the problem by my side.

Regards,
Rose Tyler.

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Arysto

Participant

April 21, 2017 2:28 pm

page link

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Arysto

Participant

April 21, 2017 2:32 pm

issue

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