Problems since upgrading WooCommerce 3.0

This topic has 7 replies, 3 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler

  • Avatar: voddie
    voddie
    Participant
    April 5, 2017 at 15:25

    Hi
    I updated WooCommerce 3.0 this morning and now seem to have some issues
    1) Homepage sliders ‘Featured’ and ‘New/latest’ products cannot be updated.
    I cannot change the ‘Featured’ products in the slider, currently I dont have ANY products set as ‘featured’ (starred in product list) but old ones still show.
    I cannot change the ‘Latest’ products in the slider, I can remove but cannot add newly created products to the slider (although I can add older products).
    2) WooCommerce says that some of my theme template files are out dated
    legenda/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.0.0,
    legenda/woocommerce/cart/cross-sells.php version 1.6.4 is out of date. The core version is 3.0.0,
    legenda/woocommerce/single-product/add-to-cart/simple.php version 2.1.0 is out of date. The core version is 3.0.0,
    legenda/woocommerce/single-product/meta.php version 1.6.4 is out of date. The core version is 3.0.0,
    legenda/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 3.0.0,
    legenda/woocommerce/single-product/product-thumbnails.php version 2.6.3 is out of date. The core version is 3.0.0,
    legenda/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.0.0,
    3) I have tried to update the WPBakery Visual Composer plugin from ‘My Account’ page on here but its still the old version. Say version 5.1.1 but the download is still 5.1

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 15:30

    Hello,

    Please read this topic https://www.8theme.com/topic/woocommerce-3-0-2/

    Regards,
    Rose Tyler.

    Avatar: voddie
    voddie
    Participant
    April 5, 2017 at 15:39

    Hi
    I have reverted WC back down to 2.6.14
    This problem is still there
    1) Homepage sliders ‘Featured’ and ‘New/latest’ products cannot be updated.
    I cannot change the ‘Featured’ products in the slider, currently I dont have ANY products set as ‘featured’ (starred in product list) but old ones still show.
    I cannot change the ‘Latest’ products in the slider, I can remove but cannot add newly created products to the slider (although I can add older products).

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2017 at 12:19

    Hello,

    Try to create a new element with products on the page. If that doesn’t help, you need to wait for a new theme update.
    If you have backup DB and files you can try to restore it.
    Thank you for understanding.

    Regards,
    Rose Tyler.

    Avatar: voddie
    voddie
    Participant
    April 7, 2017 at 12:46

    It is a new shop that opened and still debugging

    The customer upgraded wc thinking that is what should have been done, she also said that there was a message that the database needed updating too, so she did that too.

    I added 3 products and they show but not in page elements/category view/or search.

    It must be the database update that’s causing problems

    Rolled back wc but have several orders/new customers etc thro database so cant roll back

    Roll on theme update!

    Avatar: davidols
    davidols
    Participant
    April 18, 2017 at 15:27

    I’m having the same “Featured Products” issues on my site after updating. When can we expect the fix to be released?

    Thanks,

    Dave

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2017 at 08:43

    Hello,

    I had sent your request to our developers. They are working on theme update.
    I think new version will be released very soon.

    Regards,
    Rose Tyler.

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