Hello,
Did you change access? Please check, because I can’t login to see your site.
Regards,
Rose Tyler.
Hello,
Did you change access? Please check, because I can’t login to see your site.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Please see screenshot http://prnt.sc/ez2uh8
Also, you need to update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
Please provide us with wp-admin and FTP credentials in private content area.
Regards,
Rose Tyler.
Hello,
You can open a console in a browser and see problems with Mixed Content http://prntscr.com/ez1pjz, so you need to resolve these. Please, re-add the mentioned images to fix the issue.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Sorry, but wp-admin credentials are incorrect. Please check them.
Also, go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Regards,
Rose Tyler.
Hello,
Very likely, the problem relate to WooCommerce 3.0.4, so please wait for theme update or revert back to 3.0.1 version.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
Regards,
Rose Tyler.
Hello,
Unfortunately, I can’t connect to your FTP.
But when I’ve checked the file in browser console http://prntscr.com/ez1fw6, so you need to delete this string.
Regards,
Rose Tyler.
Hello,
Try to clear cache and then check.
What browser and browser version do you use?
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello, @thorth219,
1, 2. It is related to WooCommerce: 3.0.3, so please revert back to 3.0.1 version, as we haven’t released compatible theme update yet, or wait for new theme update.
3. Please provide a link to your site.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
No, I didn’t.
Glad to hear the problem was resolved.
Regards,
Rose Tyler.
Hello,
In console, you have this error with plugin http://prntscr.com/eypt5j but in dashboard > plugins it is inactive seems you have some problem with cache, so you need to clear all cache.
Regards,
Rose Tyler.
Hello,
Please add this code in Custom css for mobile:
.product-content-image .label-product {
display: block;
}
landscape (text slightly in the wrong position) : https://snag.gy/r7KSya.jpg
Unfortunately, I can’t recreate the issue, please clarify with more detail. What device do you use to test it?
Regards,
Rose Tyler.
Hello,
Please provide wp-admin access in Private Content and make sure that you are using latest versions Visual Composer, Revolution Slider and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Please, contact plugin author to get help with this.
Regards,
Rose Tyler.
Hello,
Please provide FTP access in Private Content, so we could check it.
Regards,
Rose Tyler.
Hello,
I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
Regards,
Rose Tyler.
Hello,
We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
You can try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check issues then.
As I see, fixed header works fine http://prnt.sc/eyowlx
Regards,
Rose Tyler.
Hello,
As I see Smush option is available on the last image http://prntscr.com/eyor3z. Or you mean something else, please explain.
Regards,
Rose Tyler.
Hello,
I’m glad that problem was solved.
Have a nice day.
Regards,
Rose Tyler.
Hello,
1. Use VC to change position of elements in row and col http://prntscr.com/eyodo1 and http://prntscr.com/eyodz0
https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=4030510
2. You need to update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check issues.
3, 5, 6. Please use this code in Theme Options > Custom css:
.home .header-type-2.header-overlap .menu li a {
color: #767676;
}
.single-post .meta-post {
display: none;
}
.share-post .menu-social-icons i {
color: #63b339;
}
4. Add this code in Custom css for page:
.vc_btn3-style-flat {
background-color: #63b339 !important;
}
7. You need to have Ultimate Addons for Visual Composer v 3.16.10.
8. Please read documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I’ve reuploaded checkout folder.
Please check checkout page now.
Regards,
Rose Tyler.
Hello,
Please provide FTP and WP Dashboard credentials.
Regards,
Rose Tyler.
Hello,
Fixed. Please check.
We’ve made some changes in royal/woocommerce/single-product/product-image.php file.
Regards,
Rose Tyler.