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Single Product Page Issue - by tydormi - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler

tydormi

Participant

April 21, 2017 at 01:10

Updated my single product page, included a bunch of other pages for WooCommerce, and now my gallery isn’t working. I cannot figure out what is going on!

Please, contact administrator
for this information.

#160794 Copied Theme version: 3.0.1 WooCommerce version: 3.0.4

8 Answers

Rose Tyler

Support staff

April 21, 2017 at 09:57

Hello,

Very likely, the problem relate to WooCommerce 3.0.4, so please wait for theme update or revert back to 3.0.1 version.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#160820 Copied

tydormi

Participant

April 21, 2017 at 16:13

How does one go about reverting back to 3.0.1?

#160873 Copied

tydormi

Participant

April 23, 2017 at 19:06

I updated back to a layout that works but now the gallery isn’t working again, is there a fix for this?

#160959 Copied

Rose Tyler

Support staff

April 24, 2017 at 07:58

Hello,

Please provide FTP credentials in private content area.

Regards,
Rose Tyler.

#160995 Copied

tydormi

Participant

April 24, 2017 at 16:47

FTP credentials below

Please, contact administrator
for this information.

#161088 Copied

Rose Tyler

Support staff

April 25, 2017 at 09:51

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#161150 Copied

tydormi

Participant

April 25, 2017 at 16:20

It’s fixed! Thank you. What was the issue? Is it something I could get in and tweak on my own in the future?

#161220 Copied

Rose Tyler

Support staff

April 26, 2017 at 07:20

Hello,

You’re welcome!
It was compatibility issue with new WooCommerce version.

Regards,
Rose Tyler.

#161290 Copied
Tagged: seo friendly, single product page issue, woocommerce troubleshooting, woocommerce wordpress themes, wordpress ecommerce
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