Hello,

Thank you for reaching out to us with your concern. We understand the inconvenience this issue may be causing to you and your customers.

The error message “WpOrg\Requests\Transport\Curl::request(): Argument #3 ($data) must be of type array|string, boolean given” typically indicates that there is a mismatch in the expected data type being passed to a function in your Cashfree payment gateway integration. This could be due to several reasons, such as a recent update to the plugin or changes in the API requirements by Cashfree.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme. Let us know the result.

Best Regards,
8Theme’s Team

Hello IT-Spectrum,

We kindly request that you install the Loco Translate plugin on your website to facilitate text modifications. Please follow these steps:

1. Install the Loco Translate plugin.
2. Navigate to Loco Translate > Plugins > XStore Core > edit English translation and change the specified text.

Once the necessary text changes have been made, you may deactivate the Loco Translate plugin on your site.

Best Regards,
8Theme’s Team

Hello jhawker81,

Thank you for contacting us and for using XStore.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello IT-Spectrum,

Thank you for reaching out to us with your request.

To assist you effectively, could you kindly provide temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

Private Content

Best Regards,
8Theme’s Team

Hello JS7319,

We appreciate your prompt response.

Your single product page layout was created using Elementor editor, it means Theme Options can’t work, you need to follow this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello Bagwani,

Please close the header editor https://prnt.sc/9vxZ3Ci6Bff0 and we will make changes for you.
Or try to edit this Width option for every menu item to see how it works https://prnt.sc/A1-RDeTlv78F

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello,

WooCommerce Stripe Gateway plugin.

Best Regards,
8Theme’s Team

Hello, @ahmed,

We at 8Theme’s Team are eager to assist you. Could you please provide us with the necessary access so that we can promptly investigate and resolve the issue?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello Alzain,

Thank you for reaching out to us.

Do you have this problem when another theme is activated, for example – Storefront?
Go to Appearance> Themes > Install and activate Storefront (default WooCommerce theme) to test this.

Best Regards,
8Theme’s Team

Hello Mankanwar,

By default, there is no such option.
Could you describe the desired result in more detail?

Best Regards,
8Theme’s Team

Hello Manish Shah,

We are pleased to hear that you have found a workaround.

Please be advised that our support extends to the basic functionality of our theme. Should you choose to use a third-party plugin or custom code to add your own custom post type, we regret to inform you that our support does not cover these modifications. We hope for your understanding in this matter.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us with your request.

Private Content

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

It appears that the button you mentioned may have been added by a third-party plugin. As such, we are unable to assume responsibility for its functionality. However, we are committed to assisting you. Please provide us with a more detailed description of the outcome you are seeking, along with any relevant links. This will enable us to better understand the situation and explore possible solutions.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello Mark,

Thank you for contacting us and for using XStore.

Upon initial review, it appears that your query falls outside the scope of our support services. Additionally, we are unable to log in using the credentials you have provided. Please note that issues related to the licensing of the Elementor plugin are not within the theme support area of responsibility.

Should you have any other questions or require further assistance on topics within our purview, please do not hesitate to contact us.

Best Regards,
8Theme’s Team