Issue: Product Reviews Not Visible on Product Page

This topic has 8 replies, 3 voices, and was last updated 3 weeks, 6 days ago ago by Luca Rossi

  • Avatar: Salman
    Salman
    Participant
    June 25, 2024 at 13:48

    Hi Xstore Support Team,

    I hope you’re well. I’m encountering an issue on my store where the product reviews are not showing up on the product page in the desired location. Currently, they are appearing below the main content, but we need them to be displayed prominently at the top of the product page, as shown in the attached screenshot.

    Could you please assist me in adjusting the layout so that the product reviews are correctly displayed at the beginning of the product page?

    Thank you very much for your assistance!

    Best regards,
    Salman

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    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2024 at 14:59

    Hello Salman,

    Thank you for reaching out to us.

    Could you please provide URL of the product from your screenshot and temporary wp-admin access? We need to check your current settings first.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Salman
    Salman
    Participant
    June 25, 2024 at 16:05

    Check the details in the private content area

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2024 at 17:55

    Hello Salman,

    We appreciate your prompt response.
    We kindly request that you add the following code in the Theme Options under Theme Custom CSS > Global:

    .single-product .woocommerce-product-rating .woocommerce-review-link {
        color: #333;
    }

    Warm Regards,
    The 8Theme Team

    Avatar: Salman
    Salman
    Participant
    June 26, 2024 at 08:21

    Content in the private area

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2024 at 10:15

    Hello Salman,

    Could you please provide temporary wp-admin access? We need to check your current settings first.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Please open up separate threads for different questions next time – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    Warm Regards,
    The 8Theme Team

    Avatar: Salman
    Salman
    Participant
    June 26, 2024 at 11:41

    check details in the private area

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    June 27, 2024 at 06:33

    Hi @Salman,

    1. Please add this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .sales-booster-quantity-discounts .quantity-discount-name,
    .sales-booster-quantity-discounts .quantity-discount-suggest {
        color: #000;
    }
    

    2. We’ve changed your Main Menu element to full-width now under Customizer > Header Builder: https://prnt.sc/8vX7b1kiPtaN

    3. The preview images are broken but the slides are working fine, please checkout the test page here: https://**xendress.com/?page_id=9117

    4. Please also add this custom CSS:

    
    .single-product ul.wc-tabs.tabs-nav {
        display: flex;
        align-items: center;
        justify-content: center;
        flex-direction: row;
    }
    
    .single-product ul.wc-tabs.tabs-nav li:nth-child(2) {
        order: 1
    }
    

    Warm Regards,
    The 8Theme Team

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