To assist you further, could you please provide the URL of the page related to your screenshot?
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 15:05
Hello cocofu,
Thank you for choosing our product for your website.
You can unselect the full demo content import, and select only particular elements – https://prnt.sc/iWfYmc0SGGmz
Create a staging site (full copy of the current site) and do tests there first.
Please provide screenshots or a video of the correct work when Storefront is activated.
To assist you effectively, could you kindly provide temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
We’ve imported demo content on your site. Please check.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 12:06
Hello Alzain,
Upon reviewing the results of the testing you conducted, it is evident that the issue persists across various themes. This suggests that there is a factor independent of the themes that is affecting the functionality. We recommend that you contact the WooCommerce plugin support team for further assistance – https://wordpress.org/support/plugin/woocommerce/
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 12:04
Hello Nio,
Thank you for reaching out to us.
Please provide URL of the support topic with this your old request.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 10:59
Hello,
We kindly suggest that you reach out to the support team of the WooCommerce plugin regarding your inquiry, as these settings operate independently of our theme.
Could you please provide temporary wp-admin access? We need to check your current settings first.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
“Why would I clutter my site with unnecessary plugins for the sake of one phrase? And what does Loco have to do with it?” – because this is the simplest way, and you can disable and delete the Loco plugin once the text is changed, this plugin just helps you edit translation files via Dashboard.
We hope this message finds you well. Upon reviewing the results of your test, it appears that the issue you are experiencing is unrelated to the theme provided by us. As the theme authors, we are unable to resolve this particular matter directly.
We recommend that you reach out to the support team of the plugins you are currently using. For your convenience, here is the link to the WooCommerce support forum where you can seek further assistance: https://wordpress.org/support/plugin/woocommerce/
Thank you for your understanding.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 09:22
Hello,
Thank you for reaching out to us with your query.
Kindly navigate to the Theme Options, then proceed to WooCommerce, followed by Cart/Checkout Layout. Once there, please locate the Footer section where you have the option to add your own content. Upon doing so, the current demo image will be automatically replaced with your personalized content.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 09:21
Hello,
We have described the simplest method for you. Editing files to change texts via child theme can be complicated.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 09:17
Hello,
Thank you for reaching out to us with your concern. We understand the inconvenience this issue may be causing to you and your customers.
The error message “WpOrg\Requests\Transport\Curl::request(): Argument #3 ($data) must be of type array|string, boolean given” typically indicates that there is a mismatch in the expected data type being passed to a function in your Cashfree payment gateway integration. This could be due to several reasons, such as a recent update to the plugin or changes in the API requirements by Cashfree.
Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme. Let us know the result.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 09:15
Hello Bagwani,
We appreciate your prompt response.
We’ve recorded a video of our actions for you (Private Content).
Best Regards,
8Theme’s Team
Please contact administrator for this information.
Rose Tyler
Support staff
June 26, 2024 at 08:22
Hello IT-Spectrum,
We kindly request that you install the Loco Translate plugin on your website to facilitate text modifications. Please follow these steps:
1. Install the Loco Translate plugin.
2. Navigate to Loco Translate > Plugins > XStore Core > edit English translation and change the specified text.
Once the necessary text changes have been made, you may deactivate the Loco Translate plugin on your site.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
June 26, 2024 at 08:20
Hello Ankit Khandelwal,
We hope this message finds you well.
Please provide the URL of page from your screenshot.
