Hello,

Sorry for the delay.
Please read our documentation https://www.8theme.com/demo/docs/classico/
Do you have VC on your page http://prntscr.com/f6jdo2?
Please provide wp-admin access in Private Content, so we could check your page editor.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello, @ElitaSharpe,

Please check theme changelog on ThemeForest http://prnt.sc/f6j5ra
Try to use WooCommerce 3.0.5 version (https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/f6j0xj)

Regards,
Rose Tyler.

Hello,

I’ve changed the logo in page editor. Please check.

Regards,
Rose Tyler.

Hello,

Please update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section) and WooCommerce plugin to 3.0.5 version (https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/f6j0xj)
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

Sorry, but wp-admin credentials are incorrect. Please check them.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Please clarify what exactly changes do you mean.
If you need help with additional customization you can contact WP-Kraken team.

Regards,
Rose Tyler.

Hello,

You can open console in a browser and see problems with Mixed Content, so, at first, you need to resolve these. Please, re-add the mentioned images to fix the issue. Also, you can use this plugin https://wordpress.org/plugins/wp-force-ssl/.
Please provide us with wp-admin and FTP credentials in case this will not help you.

Regards,
Rose Tyler.

Hello,

I’ve installed required plugins.

Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
https://www.8theme.com/demo/docs/woopress/#!/general_information (1.1 Before you start)
Then please follow our documentation https://www.8theme.com/demo/docs/woopress/#!/demo_data_installation

Regards,
Rose Tyler.

Hello,

Please use this code in Custom css:

.menu-main-container .nav-sublist-dropdown .menu-item.item-level-1 a{
    color: red;
}
.menu-main-container .nav-sublist-dropdown .menu-item-961 a{
    color: red !important;
}

Regards,
Rose Tyler.

Hello,

The credentials are incorrect.
Please check them.

Regards,
Rose Tyler.

Hello,

Go to Home page > Edit page http://prntscr.com/f6hr2y > http://prntscr.com/f6hrxa. You can set Parent ID or Number of categories (reorder categories in Products > Categories and drag categories in order you need).

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Could you please provide wp-admin access in Private Content?

Regards,
Rose Tyler.

Hello,

You can find the latest version of the Royal theme (3.0.2.1) on ThemeForest where you bought it https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Please see screenshot http://prntscr.com/f6hjzn.
Log in to your account and go to the Downloads area.
You can find WC 3.0.4 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/f6hl2d
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
After update go to Theme Options and use your TF purchase code to activate theme.

Regards,
Rose Tyler.