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Latest update compatible with woocommerce 3.0.6

This topic has 6 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

josh9787

Participant

May 10, 2017 at 13:08

Hi guys.

I have not yet updatd since the latest woocommerce release up to 3.0 due to all the bugs.

can you pelase provide an update that everything is now working smoothly, and its safe to update to the latest royal theme version and it works smoothly with WC 3.0.6

cheers

#162701 Copied

5 Answers

Rose Tyler

Support staff

May 11, 2017 at 07:51

Hello,

You can find the latest version of the Royal theme (3.0.2.1) on ThemeForest where you bought it https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Please see screenshot http://prntscr.com/f6hjzn.
Log in to your account and go to the Downloads area.
You can find WC 3.0.4 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ – http://prntscr.com/f6hl2d
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
After update go to Theme Options and use your TF purchase code to activate theme.

Regards,
Rose Tyler.

#162761 Copied

josh9787

Participant

May 18, 2017 at 06:23

Hi again.

so WC is up to version 3.0.7

So dont upgrade to this yet? leave it at version 3.0.4?

please confirm so I can be fully up to date.

#163382 Copied

Rose Tyler

Support staff

May 18, 2017 at 09:55

Hello,

You can update WC to the latest version.
We didn’t find critical compatibility issues WC with our theme.

Regards,
Rose Tyler.

#163420 Copied

josh9787

Participant

May 21, 2017 at 12:56

Hi again.

so ive done all the upgrades and 95% of things are all working fine.
Importantly, everything on the front end is working. please see the following backend problems.

when orders have been completed and a customer chooses paypal.
once the order is successful, the stats of the order remains on “pending payment” and i have to change the status to pending manually.

how can i fix this so wc automatically recognizes payment has been received.

a 2nd note.
A few of the drop down options on the UI are not displaying correctly.
i.e when you view an order.
the option to change the status, customer type do not display correctly. This is also true in some of the settings. but i would assume if can fix one section of this the rest will fix to.

Please advise on the above so i can have everything functioning properly.

Thanks

Please, contact administrator
for this information.

#163709 Copied Theme version: 3.0.2.1 WooCommerce version: 3.0.7

Rose Tyler

Support staff

May 23, 2017 at 08:32

Hello, @josh9787,

Sorry for the delay.
1-2. Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if these problems persist when default theme is activated.
Try to disable 3-rd party plugins. Then check.
Let us know the result and provide screenshots for better understanding.

Regards,
Rose Tyler.

#163861 Copied
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