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Rose Tyler

Support staff

June 6, 2017 at 10:06

Hello,

http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section.
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade – https://prnt.sc/fggvfq
Keep in mind that you should use your purchase code to activate theme after update. Also, skip Setup Wizard after theme update.

Regards,
Rose Tyler.

#165057 Copied In reply to: Add to Cart not working on single product pages

Rose Tyler

Support staff

June 6, 2017 at 09:50

Hello, @fabregas,

Please update theme to 3.0.0.1 version https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
Don’t forget to create backup of your files and database before starting update process.

Regards,
Rose Tyler.

#165047 Copied In reply to: Add to Cart not working on single product pages

Rose Tyler

Support staff

June 6, 2017 at 09:48

Hello,

You’re welcome!
Try to change this code http://prntscr.com/fggnwd to https://prnt.sc/fggnpo

Regards,
Rose Tyler.

#165046 Copied In reply to: Dropdown Menu Blinking Issue

Rose Tyler

Support staff

June 6, 2017 at 09:39

Hello,

You’re welcome!

Please check your shop sidebar now http://prntscr.com/fggk6b https://prnt.sc/fggk8u

Regards,
Rose Tyler.

#165043 Copied In reply to: Single product picture gallery gone wild

Rose Tyler

Support staff

June 6, 2017 at 09:32

Hello,

Sorry for the delay.
What exactly file in our theme folder do you mean?
We are able to help you only with our theme configuration.

Regards,
Rose Tyler.

#165042 Copied In reply to: Ultimate_carousel.php error

Rose Tyler

Support staff

June 6, 2017 at 09:20

Hello, @erinok,

Our latest theme version you can find on ThemeForest https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050. It is 3.0.0.1. Please update your 3.0.1 to the latest version.
Also update Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#165040 Copied In reply to: Add to Cart not working on single product pages

Rose Tyler

Support staff

June 6, 2017 at 09:13

Hello, @fabregas,

Please update WPBakery Visual Composer plugin http://prntscr.com/fgg9c4 https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#165039 Copied In reply to: Add to Cart not working on single product pages

Rose Tyler

Support staff

June 6, 2017 at 09:08

Hello,

Sorry for the delay.
Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#165038 Copied In reply to: Slider Revolution issue

Rose Tyler

Support staff

June 6, 2017 at 09:06

Hello,

Please clear cache and then check http://prntscr.com/fgg720.

Regards,
Rose Tyler.

#165037 Copied In reply to: i cannot translate language on your template (Royal.pot)
Rose Tyler

Support staff

June 6, 2017 at 08:48
Hello,

Try to add this code in Custom CSS for desktop in Theme Options:

.single-product table.variations td { display: inline-block; vertical-align: middle; margin-bottom: 0; } .single-product table.variations .label { width: 20%; margin-top: -10px; } .single-product table.variations .value { width: 40%; }

Regards,
Rose Tyler.
#165035 Copied In reply to: How can i modify css for all attributes
Rose Tyler

Support staff

June 6, 2017 at 08:41

Hello,

Please check now https://prnt.sc/fgfxtu

Regards,
Rose Tyler.

#165034 Copied In reply to: i cannot translate language on your template (Royal.pot)

Rose Tyler

Support staff

June 6, 2017 at 08:19

Hello,

Oh I see, to correct work, you need to configure the plugin. So please check your settings.

Regards,
Rose Tyler.

#165032 Copied In reply to: Images Not Loading

Rose Tyler

Support staff

June 6, 2017 at 08:00

Hello,

Is your problem solved? https://prnt.sc/fgfjem

Regards,
Rose Tyler.

#165029 Copied In reply to: Sidebar is not showing on SALE page

Rose Tyler

Support staff

June 6, 2017 at 07:58

Hello,

Try to regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/
Also, please read this topic https://www.8theme.com/topic/isse-with-product-and-catalog-images/
and https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards,
Rose Tyler.

#165028 Copied In reply to: After Legenda update: Product images not full size

Rose Tyler

Support staff

June 6, 2017 at 07:49

Hello,

You’re welcome!

Regards,
Rose Tyler.

#165026 Copied In reply to: Sorry…theme update?

Rose Tyler

Support staff

June 6, 2017 at 07:47

Hello,

Please read this topic https://www.8theme.com/topic/show-variations-in-the-cart-page/

Regards,
Rose Tyler.

#165025 Copied In reply to: Product Sizes not appearing on cart page

Rose Tyler

Support staff

June 6, 2017 at 07:32

Hello,

Please provide wp-admin access in Private Content, because we have not such issue on our test site.
Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and update WC to 3.0.7 version.
Then clear cache and check featured products.

Regards,
Rose Tyler.

#165024 Copied In reply to: VC Products Element – Not outputting featured products

Rose Tyler

Support staff

June 6, 2017 at 07:16

Hello,

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#165023 Copied In reply to: Problems with the price in variable products

Rose Tyler

Support staff

June 6, 2017 at 07:12

Hello,

Unfortunately, I can’t open your screenshot. Try to use such screenshot maker as Lightshot

Regards,
Rose Tyler.

#165022 Copied In reply to: Product order in Store page

Rose Tyler

Support staff

June 6, 2017 at 07:06

Hello,

I’m glad that issue was solved.

Regards,
Rose Tyler.

#165021 Copied In reply to: How can i disable slidebar on mobile homepage

Rose Tyler

Support staff

June 6, 2017 at 07:04

Hello,

Please make sure that you are using the latest theme version – 3.0.2.1 https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
and check plugins – https://www.8theme.com/download-plugins/page/2/
Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins).
Provide wp-admin access in Private Content so we could check products on the site.

Regards,
Rose Tyler.

#165020 Copied In reply to: Woocommerce Out-of-Stock Errors

Rose Tyler

Support staff

June 2, 2017 at 15:20

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#164900 Copied In reply to: Brands

Rose Tyler

Support staff

June 2, 2017 at 14:54

Hello,

You’re welcome!

Thank you, you too)

Regards,
Rose Tyler.

#164894 Copied In reply to: Product image too small when clicked

Rose Tyler

Support staff

June 2, 2017 at 14:35

Hello,

I’ve checked your example page.
Is problem solved? http://prntscr.com/ff2tj3

Regards,
Rose Tyler.

#164889 Copied In reply to: Product image too small when clicked

Rose Tyler

Support staff

June 2, 2017 at 14:19

Hello,

Please read our documentation – https://www.8theme.com/demo/docs/legenda/
– https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade and make sure that your server meets the described requirements.
Video tutorials – https://www.8theme.com/videos/ (Legenda WordPress Theme – Installation and Legenda WordPress Theme – Installation via FTP)
You need to enter your purchase code to activate our new theme version.

Don’t hesitate to ask if you need any help.

Regards,
Rose Tyler.

#164885 Copied In reply to: Legenda Update and Installation

Rose Tyler

Support staff

June 2, 2017 at 14:04

Hello, @shafiqkhan,

The latest theme version is fully compatible with WC 3.0.4.
Could you please describe your problem with more details?

Please make sure that you use the latest version of Visual Composer and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, provide link to your site and wp-admin access in Private Content.

Regards,
Rose Tyler.

#164884 Copied In reply to: VC Products Element – Not outputting featured products

Rose Tyler

Support staff

June 2, 2017 at 13:59

Hello,

You’re welcome!

Regards

#164880 Copied In reply to: Top Menu Background Hover Color
Rose Tyler

Support staff

June 2, 2017 at 13:49
Hello,

Oh I see, please try:

.my-account-link ul > li > a:hover { background-color: blue; }

Regards
#164878 Copied In reply to: Top Menu Background Hover Color
Rose Tyler

Support staff

June 2, 2017 at 10:54

Hello,

Please see screenshot https://prnt.sc/ff01ej
We’ve re-sent code. Please check.

Regards

#164864 Copied In reply to: Problem with theme function!!

Rose Tyler

Support staff

June 2, 2017 at 10:02

Hello,

You’re welcome!

Regards

#164860 Copied In reply to: Review tabs gone
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Viewing 64,530 results - 64,501 through 64,530 (of 68,230 total)

Viewing 30 posts - 64,501 through 64,530 (of 68,230 total)

← 1 2 3 … 2,150 2,151 2,152 … 2,273 2,274 2,275 →

Forum Replies Created

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