Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Please update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

I’m glad that problem was solved.

Regards,
Rose Tyler.

Hello,

Fixed. Please check now.

Regards,
Rose Tyler.

Hello,

It is standard place to show product gallery http://prntscr.com/fgv1xz http://prntscr.com/fgv2cxb
To reduce it you can add this code in Theme Options > Custom css:

.single-product .product-navigation {
    padding-bottom: 0;
}
.product-information .price {
    margin-bottom: 10px;
    margin-top: 5px;
}
.product-information .short-description {
    margin-bottom: 10px;
}
.single-product table.variations {
    margin-bottom: 0px;
}
.single_variation_wrap {
    margin-top: 5px;
}
.single-product .product-information {
    margin-bottom: 5px;
}
.single-product .product_meta {
    margin-top: 5px;
    margin-bottom: 5px;
}
.product_meta > span {
    line-height: 20px;
}

Regards,
Rose Tyler.

Hello,

To get new strings you just need to synchronize translation files after theme update http://prntscr.com/fgusjg.
Button Sync (Loco plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Please try to activate Storefront theme (Appearance > Themes > Install and activate) – official WC theme and check if you have this issue with our theme only or even with official theme too. Let us know the result.

Regards,
Rose Tyler.

Hello,

Please, provide me FTP access.

Regards,
Rose Tyler.

Hello,

You can enable debug mode (wp-config.php > http://prntscr.com/fgitvo) and check errors. I’ve added 2 new functions from theme-functions.php of the new theme version into the child and you can activate child theme now.

As I see, you copied theme-functions.php into /classico-child/framework/ folder and made changes there. But it isn’t right way if you need to change some functions from theme-functions.php, you need to change it in functions.php of your child theme and rewrite only needed function, not file completely.

So you need check all the changes you’ve made in the child theme. Sorry, but we can’t know what exactly you modified there.

Regards,
Rose Tyler.

Hello,

I’ve cleared your cache http://prntscr.com/fgiiyq. Please check now https://gyazo.com/450d82de152b43da75d8409adeca8493.

Regards,
Rose Tyler.

Hello,

Could you provide me temporary admin panel access to check?

Regards,
Rose Tyler.

Hello, @fabregas,

You’re welcome!

Regards,
Rose Tyler.

Hello,

We are glad that you sorted out.
Feel free to ask if you need any other help.

Regards

Hello,

Could you provide me temporary admin panel access to check?

Regards

Hello,

Sorry for the delay.
Please read this topic https://www.8theme.com/topic/fb-pixel-variable/
Unfortunately, there is no such option in our theme and it requires additional customization. If you need help with additional customization you may contact WPKraken team because this is outside the scope of our support.

Regards,
Rose Tyler.