Page 2150 – 8theme.com

Forum Replies Created

Viewing 30 posts - 64,471 through 64,500 (of 68,187 total)

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Rose Tyler

Support staff

June 6, 2017 at 07:58

Hello,

Try to regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/
Also, please read this topic https://www.8theme.com/topic/isse-with-product-and-catalog-images/
and https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards,
Rose Tyler.

#165028 Copied In reply to: After Legenda update: Product images not full size

Rose Tyler

Support staff

June 6, 2017 at 07:49

Hello,

You’re welcome!

Regards,
Rose Tyler.

#165026 Copied In reply to: Sorry…theme update?

Rose Tyler

Support staff

June 6, 2017 at 07:47

Hello,

Please read this topic https://www.8theme.com/topic/show-variations-in-the-cart-page/

Regards,
Rose Tyler.

#165025 Copied In reply to: Product Sizes not appearing on cart page

Rose Tyler

Support staff

June 6, 2017 at 07:32

Hello,

Please provide wp-admin access in Private Content, because we have not such issue on our test site.
Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and update WC to 3.0.7 version.
Then clear cache and check featured products.

Regards,
Rose Tyler.

#165024 Copied In reply to: VC Products Element – Not outputting featured products

Rose Tyler

Support staff

June 6, 2017 at 07:16

Hello,

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#165023 Copied In reply to: Problems with the price in variable products

Rose Tyler

Support staff

June 6, 2017 at 07:12

Hello,

Unfortunately, I can’t open your screenshot. Try to use such screenshot maker as Lightshot

Regards,
Rose Tyler.

#165022 Copied In reply to: Product order in Store page

Rose Tyler

Support staff

June 6, 2017 at 07:06

Hello,

I’m glad that issue was solved.

Regards,
Rose Tyler.

#165021 Copied In reply to: How can i disable slidebar on mobile homepage

Rose Tyler

Support staff

June 6, 2017 at 07:04

Hello,

Please make sure that you are using the latest theme version – 3.0.2.1 https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
and check plugins – https://www.8theme.com/download-plugins/page/2/
Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins).
Provide wp-admin access in Private Content so we could check products on the site.

Regards,
Rose Tyler.

#165020 Copied In reply to: Woocommerce Out-of-Stock Errors

Rose Tyler

Support staff

June 2, 2017 at 15:20

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#164900 Copied In reply to: Brands

Rose Tyler

Support staff

June 2, 2017 at 14:54

Hello,

You’re welcome!

Thank you, you too)

Regards,
Rose Tyler.

#164894 Copied In reply to: Product image too small when clicked

Rose Tyler

Support staff

June 2, 2017 at 14:35

Hello,

I’ve checked your example page.
Is problem solved? http://prntscr.com/ff2tj3

Regards,
Rose Tyler.

#164889 Copied In reply to: Product image too small when clicked

Rose Tyler

Support staff

June 2, 2017 at 14:19

Hello,

Please read our documentation – https://www.8theme.com/demo/docs/legenda/
– https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade and make sure that your server meets the described requirements.
Video tutorials – https://www.8theme.com/videos/ (Legenda WordPress Theme – Installation and Legenda WordPress Theme – Installation via FTP)
You need to enter your purchase code to activate our new theme version.

Don’t hesitate to ask if you need any help.

Regards,
Rose Tyler.

#164885 Copied In reply to: Legenda Update and Installation

Rose Tyler

Support staff

June 2, 2017 at 14:04

Hello, @shafiqkhan,

The latest theme version is fully compatible with WC 3.0.4.
Could you please describe your problem with more details?

Please make sure that you use the latest version of Visual Composer and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, provide link to your site and wp-admin access in Private Content.

Regards,
Rose Tyler.

#164884 Copied In reply to: VC Products Element – Not outputting featured products

Rose Tyler

Support staff

June 2, 2017 at 13:59

Hello,

You’re welcome!

Regards

#164880 Copied In reply to: Top Menu Background Hover Color
Rose Tyler

Support staff

June 2, 2017 at 13:49
Hello,

Oh I see, please try:

.my-account-link ul > li > a:hover { background-color: blue; }

Regards
#164878 Copied In reply to: Top Menu Background Hover Color
Rose Tyler

Support staff

June 2, 2017 at 10:54

Hello,

Please see screenshot https://prnt.sc/ff01ej
We’ve re-sent code. Please check.

Regards

#164864 Copied In reply to: Problem with theme function!!

Rose Tyler

Support staff

June 2, 2017 at 10:02

Hello,

You’re welcome!

Regards

#164860 Copied In reply to: Review tabs gone

Rose Tyler

Support staff

June 2, 2017 at 10:01

Hello,

You marked shapes, on the screenshot. Please read more https://www.themepunch.com/revslider-doc/shapes/

Regards

#164859 Copied In reply to: Where do I find the images of the default revolution slider (red slide)?
Rose Tyler

Support staff

June 2, 2017 at 09:42
Hello,

Please try to add this code in Custom css:

.header-wrapper .header-search.act-default div.fancy-select ul.options li:hover { background-color: rgba(69, 110, 156, 0.33) !important; } .languages-area .menu > li > ul li a:hover, .top-links .menu > li > ul li a:hover { background-color: rgba(90, 161, 227, 0.31); }

Regards
#164858 Copied In reply to: Top Menu Background Hover Color
Rose Tyler

Support staff

June 2, 2017 at 09:29

Hello,

Try to use Insert Footers and Headers plugin to add the code.

Regards,
Rose Tyler.

#164857 Copied In reply to: SSL Badge / Seal in Footer

Rose Tyler

Support staff

June 2, 2017 at 09:18

Hello,

Please check http://prntscr.com/fez4yn
Don’t hesitate to ask if you need any help.

Regards,
Rose Tyler.

#164856 Copied In reply to: How to change theme variant

Rose Tyler

Support staff

June 2, 2017 at 09:07

Hello,

Please update VC and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/
Also, provide FTP access.

Regards,
Rose Tyler.

#164855 Copied In reply to: Brands

Rose Tyler

Support staff

June 2, 2017 at 07:58

Hello, @innie,

The new update will be available within one week, maybe earlier.
But we can send you the release candidate archive to test.

Regards,
Rose Tyler.

#164853 Copied In reply to: Update for woocommerce 3.0?

Rose Tyler

Support staff

June 2, 2017 at 07:50

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#164852 Copied In reply to: Single Product Image Gallery Display

Rose Tyler

Support staff

June 2, 2017 at 07:49

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#164850 Copied In reply to: Spacebar Functionality Issue – Dissable the Spacebar Scroll Feature
Rose Tyler

Support staff

June 2, 2017 at 07:46
Hello,

Please use this code:

.header-type-4 .main-nav .double-border { padding: 0 0 5px 0; }

Regards,
Rose Tyler.
#164849 Copied In reply to: Dropdown Menu Blinking Issue
Rose Tyler

Support staff

June 2, 2017 at 07:42

Hello,

You’re welcome!
I’m glad that problem was solved.

Regards,
Rose Tyler.

#164847 Copied In reply to: Add to Cart Pop Up Not Displaying Product Title

Rose Tyler

Support staff

June 2, 2017 at 07:40

Hello,

Yes, to use this plugin you need to disable Ajax add to cart. Product Addons plugin uses POST method and does not work with Ajax add to cart. Keep this option disabled if you want to use this plugin or disable the plugin if you want to use Ajax add to cart option.

Regards,
Rose Tyler.

#164846 Copied In reply to: Ajax add to cart feature not passing product add on

Rose Tyler

Support staff

June 2, 2017 at 07:31

Hello,

You’re welcome!
All available settings you can find in Image Gallery settings.
Read more in VC documentation https://wpbakery.atlassian.net/wiki/display/VC/Visual+Composer+Pagebuilder+for+WordPress

Regards,
Rose Tyler.

#164845 Copied In reply to: Current Page indicator – Question

Rose Tyler

Support staff

June 2, 2017 at 07:22

Hello,

Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ it is for xstore, but for Royal the same.
We need your FTP access also, so we could check your translation.

– I’ve disabled this options, check your shop page now http://prntscr.com/fey1yv
– http://prntscr.com/fey2fo > http://prntscr.com/fey2cy

Regards,
Rose Tyler.

#164844 Copied In reply to: i cannot translate language on your template (Royal.pot)
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Viewing 64,500 results - 64,471 through 64,500 (of 68,187 total)

Viewing 30 posts - 64,471 through 64,500 (of 68,187 total)

← 1 2 3 … 2,149 2,150 2,151 … 2,271 2,272 2,273 →

Forum Replies Created

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