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Viewing 30 posts - 64,321 through 64,350 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 15:49

    Hello,

    I am sorry but it’s not possible by default. It requires additional customization in theme files. You can contact WP Kraken team if you need help with this because customization is out the scope of our support.
    But you can edit /themes/xstore/woocommerce/archive-product.php file and change position of this line
    < ?php do_action( ‘woocommerce_archive_description’ ); ?> to show description below.
    Make your changes in the child theme to prevent losing them after theme update https://www.8theme.com/documentation/docs/child-theme/
    Also read about After products widget area https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 14:58

    Hello,

    Sorry for the delay.
    Please provide wp-admin and FTP access in Private Content and screenshot of your issue.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 14:52

    Hello,

    It is very strange because previous codes work fine in browser console but don’t work from style.css of the child theme on your site. Seems it cache problem.
    By the way, I’ve sent a new style.css file to your email, please replace it in your main theme. Let us know the result.
    Also, please check FTP credential, unfortunately, I can’t connect.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 14:06

    Hello,

    Try to check this when you not login on site, seems it works fine http://prntscr.com/fj90jl

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:55

    Hello,

    Oh I see, thank you for the notice. It will be fixed in a new theme update.
    To fix it now, please edit /wp-content/themes/woopress/js/etheme.js file and add these strings:

     if( variation_image.length > 5 ) $( '.woocommerce-main-image img' ).first().attr( 'src', variation_image );
                if( variation_image.length > 5 ) $( '.woocommerce-main-image img' ).first().attr( 'srcset', variation_image );

    http://prntscr.com/fj8ugy

    $( '.woocommerce-main-image img' ).first().attr( 'src', o_href );
    $( '.woocommerce-main-image img' ).first().attr( 'srcset', o_src );

    http://prntscr.com/fj8urk

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:32

    Hello,

    Please provide wp-admin and FTP access in Private Content so we could check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:27

    Hello,

    Please download the latest theme version – https://www.8theme.com/download-plugins/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:23

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
    https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    You can read here how to translate the theme using Poedit program:
    http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./
    Unfortunately, we do not have ready Turkish translation files, you need translate theme by yourself but only the necessary strings, visible on the frontend.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:12

    Hello, @Laura AP,

    Try to disable all the third-party plugins that did not come bundled with our theme.
    Also, please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:11

    Hello,

    Please change previous code to:

    .top-bar {
         position:fixed;
         width:100%;
         z-index: 3;
    }
    .fixed-header {
         margin-top:2.5rem;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 10:43

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 10:42

    Hello,

    The new theme version is available https://www.8theme.com/download-plugins/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 10:42

    Hello,

    The new theme version is available https://www.8theme.com/download-plugins/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 08:37

    Hello,

    Try to add this code in Theme Options > Styling > Custom css:

    .top-bar .languages-area .widget_currency_sel_widget {
        margin-top: -5px;
    }
    .top-bar .languages-area .widget_icl_lang_sel_widget + .widget_currency_sel_widget:before {
        margin: 10px 12px 0 0px;
    }
    #lang_sel_list a.lang_sel_sel {
        color: red !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 08:23

    Hello,

    Try to add this code in Theme Options > Custom css for mobile:

    .home .mb0 {
        overflow: hidden;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 08:12

    Hello,

    Sorry for the delay in answering.
    Try to disable all the third-party plugins that did not come bundled with our theme and update all the plugins that came https://www.8theme.com/download-plugins/ http://prntscr.com/fj4xm4 and check your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 08:01

    Hello,

    Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, the problem appears only with our theme provide wp-admin access in Private Content. Also, try to disable all 3-rd party plugins and then check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:53

    Hello,

    You’re welcome!

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
    https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Unfortunately, we do not have ready Turkish translation files, you need translate theme by yourself but only the necessary strings, visible on the frontend.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:47

    Hello,

    You can mark as new only products.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:42

    Hello,

    It is hover effect on category of product and you can add this code in custom css to remove it:

    .product-category .mask-container .block-mask {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:35

    Hello,

    Please see screenshot http://prntscr.com/fj4llt
    Go to edit cart page > http://prntscr.com/fj4m1u

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:31

    Hello,

    I changed Excerpt length in Theme Options http://prntscr.com/fj4k92. Is your problem solved? http://prntscr.com/fj4kff

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:27

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:26

    Hello,

    Could you please clarify your problem with more details and provide a screenshot? Also, provide necessary accesses to your site.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:24

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:23

    Hello,

    Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, the problem appears only with our theme provide link to your variable product. Also, try to disable all 3-rd party plugins and then check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:18

    Hello,

    Please select variation http://prntscr.com/fj4grh

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 07:14

    Hello,

    Please download the latest theme version from Theme Forest and re-upload portfolio.php file.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2017 at 16:27

    Hello,

    Try to use this code:

    .woocommerce-orders .button {
        color: white;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2017 at 16:11

    Hello,

    Please contact your server to fix https://prnt.sc/fivqcq and then check theme activation.

    Regards,
    Rose Tyler.

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    Viewing 64,350 results - 64,321 through 64,350 (of 68,221 total)
Viewing 30 posts - 64,321 through 64,350 (of 68,221 total)
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