Hello,

Please provide FTP access in Private Content, so we could help you remove h1 on the single product page.
On this page http://prntscr.com/fjo1lm, for example, you need to edit content and change h1 http://prntscr.com/fjo1sy

Regards,
Rose Tyler.

Hello,

Please make sure that you are using the latest theme version (3.0.2.1) and update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

I’m glad that problem was solved.

Regards,
Rose Tyler.

Hello,

Please check if your system meets theme requirements:
– file_get_contents() function should be enabled in the server configuration;
– PHP version: 5.3 or higher;
– max_execution_time: no less than 180;
– memory_limit: no less than 96M;
– upload_max_filesize: no less than 20M.
Use WordPress phpinfo plugin to check your PHP configuration limits.
Also, please use PHP 5.6 because the current themes version isn’t fully compatible with 7.1.1.

Regards,
Rose Tyler.

Hello,

Please, clear cache and check.

Regards,
Rose Tyler.

Hello,

Sorry for the long delay.
Please check the issue with Storefront theme – official WC theme. Let us know the result.

Regards,
Rose Tyler.

Hello,

Please try to delete this code from your custom css:
https://prnt.sc/fjlhlf

Regards,
Rose Tyler.

Hello,

Please, clear cache and check. I did nothing only checked your site https://gyazo.com/5ad0c41eb62b920ae0a3c823c9a72e69

Regards,
Rose Tyler.

Hello,

Please provide wp-admin and FTP access in Private Content so we could check.

Regards,
Rose Tyler.

Hello,

In this case, you need edit /themes/legenda/content.php file and change https://prnt.sc/fjkzbt to https://prnt.sc/fjkz93

Regards,
Rose Tyler.

Hello,

Please check now.

Regards,
Rose Tyler.

Hello,

Please update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Please see screenshot http://prntscr.com/fjkisv and check the top bar now.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Try to disable all the third-party plugins that did not come bundled with our theme and check Theme Options.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Try to open the file in Sublime Text editor, or provide FTP access in Private Content.

Regards,
Rose Tyler.