Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, the problem appears only with our theme provide link to your variable product. Also, try to disable all 3-rd party plugins and then check.

Regards,
Rose Tyler.

Hello,

Please download the latest theme version from Theme Forest and re-upload portfolio.php file.

Regards,
Rose Tyler.

Hello,

Please contact your server to fix https://prnt.sc/fivqcq and then check theme activation.

Regards,
Rose Tyler.

Hello,

In new theme update will be added a new function to show purchase code in theme options.
Here are our offers:
3-5 sales – 5%
10 sales – 10%
20 sales – 15% 
30 sales – 20%
If you are going to purchase more than 50 theme copies, then we will discuss the % individually.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards

Hello,

You need update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update all required plugins: https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

You’re welcome!
We don’t have such problem on our test site, and unfortunately, it can’t be fixed via child theme, so it will be necessary to repeat the transfer after theme update.

Regards,
Rose Tyler.

Hello,

Please read this topic https://www.8theme.com/topic/links-icon-and-social-icons/
Simply add new link based on previous examples of links in this file.

Regards,
Rose Tyler.

Hello,

We did not test our theme with this plugin. We suppose could be some compatibility issues because we use slider for the product images. So, either plugin or theme should be customized to make it work. Unfortunately, additional customization is not included in theme support.
You can contact plugin authors and try to adapt the plugin. If you need help with customization WPKraken team will help you, just submit a request.

Regards,
Rose Tyler.

Hello,

Thank you for being our customer.
Do not hesitate to ask if you have any questions in future.

Regards

Hello,

We’re sorry for inconveniences.
We appreciate your feedback a lot and will try to fix theme bugs in the next update.
Do not hesitate to ask if you have any questions in future.

It is right, to remove currency language icons you can add any content in Left Side top bar area, to make this area empty simply add empty Text widget there.

Regards,
Rose Tyler

Hello,

You can add links from account menu in the main menu.

Regards,
Rose Tyler.

Hello, @Serson,

To change logo please check the page editor in Pages section and look at “Logo image for this page” field in Page Layout box on the right side of the editor http://prntscr.com/e0hbgn

Regards,
Rose Tyler.

Hello,

You can add this code in Custom css:

.header-type-3 .main-nav .double-border {
    padding-bottom: 20px;
}
.header-type-3 .logo-with-menu img {
    max-width: 160%;
}
.menu-main-menu-container {
    padding-top: 8%;
}

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards,
Rose Tyler.

Hello,

I’m glad that you sorted out.
It’s not recommended to edit original style.css. You can make changes either in custom.css file or in child style.css. Only if you made changes in template files instead of child theme then these changes will be lost after theme update. That’s why we always recommend to use child theme for all the types of customization.

Regards,
Rose Tyler.