I’ve checked one more time one of your product and try to create variations, seems it works fine. Is your problem solved?
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 16, 2017 at 10:14
Hello,
We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
It means that not our theme is a problem. Check your settings or contact WooCommerce support of WC support forum.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 16, 2017 at 09:45
Hello,
I sent your request to our developers.
Please add this code in Theme Options > Custom css:
.mini-text, .blog-post-list .media-body, .menu > li a, .meta-post, .shop_table th, .tabs .tab-content p, .tabs .tab-title {
font-family: Muli;
}
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 16, 2017 at 09:22
Hello,
Please use the latest browser version and check the issue with Storefront theme. We’ll be able to help only in case problem appears with our theme only and works fine with official WC theme Storefront.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 16, 2017 at 09:20
Hello,
Unfortunately without success.
We’ve sent the portfolio.php file to your email. Please re-upload file in framework folder.
Regards
Rose Tyler
Support staff
June 16, 2017 at 09:07
Hello,
Please wait for a new theme update, it will be available in 2 days.
You will be able to update theme and woocommerce translation files.
To prevent losing translation place these files (blanco-pl_PL.mo and blanco-pl_PL.po) into the languages /wp-content/languages/themes/ folder (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ it is for xstore, but for Royal the same).
The same result, please check and provide also host name.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 16, 2017 at 08:50
Hello,
We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
Try to disable 3-rd party plugins and then check the issue.
Also, you can contact WC team on WooCommerce support forum.
The “woocommerce” folder will be reuploaded from a new theme package.
Yes, you can use custom css code (Theme Options > Custom css) to stylize elements as needed.
You need edit header structure file in wp-content/themes/woopress/headers/ folder and add wishlist link code.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 15, 2017 at 16:19
Hello,
We are sorry, but we don’t guarantee compatibility with third-party plugins. Sometimes you need additionally customize plugin to make it compatible with our theme.
If you are not satisfied with our theme we are ready to give you refund.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 15, 2017 at 16:04
Hello,
Please check the issue with Storefront theme – official WC theme. Let us know the result.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 15, 2017 at 15:41
Hello,
Sorry for the delay. Unfortunately, there is no such possibility.
You can only try to use this code in Theme Options > Styling > Custom css:
.item-design-mega-menu .nav-sublist-dropdown .nav-sublist a {
padding-top: 0.4em;
padding-bottom: 0.4em;
}
Try to use vw (1vw = 1/100 of the current viewport width, i.e. 1% of the width) or vh (15vh = 15/100 of the viewport’s current height or 15% of the height) instead px to set margin and padding.
It is possible to remove h1, please provide FTP access in Private Content.
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 15, 2017 at 10:43
Hello,
You’re welcome!
Regards,
Rose Tyler.
Rose Tyler
Support staff
June 15, 2017 at 10:19
Hello,
As you said, the same problem persists not only with our theme but with default theme too, it means that the problem does not depend on theme functionality. We can help only if issue is related to theme functionality/files. In case problem with default options appears even with default WC theme you need to contact WooCommerce plugin support.
