Return to previous page

Visual Composer doesn't work - by Nebulas

This topic has 5 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

Nebulas

Participant

June 16, 2017 at 08:48

Hi!
I updated theme and all the plugins to the last version.
I have only a problem: the backend editor of visual composer doesn’t work.
I don’t know why.

Could you help me?

Nebulas

Please, contact administrator
for this information.

#165889 Copied Theme version: 3.0.2.1 WooCommerce version: not installed

4 Answers

Rose Tyler

Support staff

June 16, 2017 at 08:56

Hello,

Is your problem solved? http://prntscr.com/fkerfj

Regards,
Rose Tyler.

#165893 Copied

Nebulas

Participant

June 16, 2017 at 09:15

I still do not see the editor. Is it a browser issue?

#165896 Copied

Nebulas

Participant

June 16, 2017 at 09:17

Yes. It’s Chrome

#165897 Copied

Rose Tyler

Support staff

June 16, 2017 at 09:22

Hello,

Please use the latest browser version and check the issue with Storefront theme. We’ll be able to help only in case problem appears with our theme only and works fine with official WC theme Storefront.

Regards,
Rose Tyler.

#165899 Copied
Tagged: fix issues, troubleshooting, visual composer, woocommerce, wordpress themes
Viewing 5 results - 1 through 5 (of 5 total)