• 

  merakilove

  Participant

  June 15, 2017 12:35 pm

  Hi we get the following error when editing some categories.
  Cheating, are we?

  Sorry, you are not allowed to edit this item.

  Site URL: hidden

  Theme version: 3.5.3

  WooCommerce version: 4.75

  #165835 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  June 15, 2017 2:40 pm

  Hello,

  What version of WooCommerce plugin do you use?

  Regards,
  Rose Tyler.

  #165847 copied to clipboard

  Like
  

  merakilove

  Participant

  June 15, 2017 4:02 pm

  Hi We are currently running 2.6.14

  #165853 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  June 15, 2017 4:04 pm

  Hello,

  Please check the issue with Storefront theme – official WC theme. Let us know the result.

  Regards,
  Rose Tyler.

  #165854 copied to clipboard

  Like
  

  merakilove

  Participant

  June 16, 2017 8:37 am

  Issue still exists with the official WC theme.

  #165887 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  June 16, 2017 8:50 am

  Hello,

  We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
  Try to disable 3-rd party plugins and then check the issue.
  Also, you can contact WC team on WooCommerce support forum.

  Regards,
  Rose Tyler.

  #165890 copied to clipboard

  Like
Viewing 6 results
1 through 6 (of 6 total)