Hello,

We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
It means that not our theme is a problem. Check your settings or contact WooCommerce support of WC support forum.

Regards,
Rose Tyler.

Hello,

Please use the latest browser version and check the issue with Storefront theme. We’ll be able to help only in case problem appears with our theme only and works fine with official WC theme Storefront.

Regards,
Rose Tyler.

Hello,

Please wait for a new theme update, it will be available in 2 days.
You will be able to update theme and woocommerce translation files.
To prevent losing translation place these files (blanco-pl_PL.mo and blanco-pl_PL.po) into the languages /wp-content/languages/themes/ folder (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ it is for xstore, but for Royal the same).

Regards,
Rose Tyler.

Hello,

Is your problem solved? http://prntscr.com/fkerfj

Regards,
Rose Tyler.

Hello,

We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
Try to disable 3-rd party plugins and then check the issue.
Also, you can contact WC team on WooCommerce support forum.

Regards,
Rose Tyler.

Hello,

Go to edit page > http://prntscr.com/fkecv1

Regards,
Rose Tyler.

Hello,

Unfortunately, can’t connect, please check credentials.

Regards,
Rose Tyler.

Hello,

We are sorry, but we don’t guarantee compatibility with third-party plugins. Sometimes you need additionally customize plugin to make it compatible with our theme.
If you are not satisfied with our theme we are ready to give you refund.

Regards,
Rose Tyler.

Hello,

Sorry for the delay. Unfortunately, there is no such possibility.
You can only try to use this code in Theme Options > Styling > Custom css:

.item-design-mega-menu .nav-sublist-dropdown .nav-sublist a {
    padding-top: 0.4em;
    padding-bottom: 0.4em;
}

Regards

Hello,

Please, make sure that you have updated all the included plugins to latest versions https://www.8theme.com/download-plugins/

Regards

Hello,

Please check gif https://gyazo.com/62c5e8fe0f672e4eaf420b39f63cb929

Regards,
Rose Tyler.

Hello,

Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/portfolio

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

You’re welcome!
Wish you success in your business!

Regards,
Rose Tyler.

Hello,

Try to add this code in Theme Options > Custom css:

.page-content {
    margin-top: 0;
}

Also, you need update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.