Hello,
Try to use vw (1vw = 1/100 of the current viewport width, i.e. 1% of the width) or vh (15vh = 15/100 of the viewport’s current height or 15% of the height) instead px to set margin and padding.
Regards,
Rose Tyler.
Hello,
Try to use vw (1vw = 1/100 of the current viewport width, i.e. 1% of the width) or vh (15vh = 15/100 of the viewport’s current height or 15% of the height) instead px to set margin and padding.
Regards,
Rose Tyler.
Hello,
Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/portfolio
Regards,
Rose Tyler.
Hello,
It is possible to remove h1, please provide FTP access in Private Content.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
As you said, the same problem persists not only with our theme but with default theme too, it means that the problem does not depend on theme functionality. We can help only if issue is related to theme functionality/files. In case problem with default options appears even with default WC theme you need to contact WooCommerce plugin support.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Wish you success in your business!
Regards,
Rose Tyler.
Hello,
You need clear cache after css changes and edit pages.
Regards,
Rose Tyler.
Hello,
Try to add this code in Theme Options > Custom css:
.page-content {
margin-top: 0;
}
Also, you need update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Yes, to work it fine, please clear also your cache of wp https://prnt.sc/fjzgat
Regards,
Rose Tyler.
Hello,
Try to add this code in Theme Options > Custom css > Custom css for mobile:
.home .header-wrapper {
margin-bottom: 160px;
}
.home .navbar {
padding-top: 0;
}
.home .header-logo img {
width: 62%;
margin-left: 15%;
}
.home .fixed-header-area .header-logo img {
margin-left: 0;
}
.home .header-wrapper.header-transparent {
background-color: #e4f5ff !important;
}
Regards,
Rose Tyler.
Hello,
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Please update Woocommerce to 3.0.8 version and all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
I am glad that you sorted out.
Regards,
Rose Tyler.
Hello,
1. I disabled Screets Live Chat plugin.
2-3. Please check now. I’ve added code in Custom css for page http://prntscr.com/fjpuby and set slider in Page Layout http://prntscr.com/fjpuuu
Regards,
Rose Tyler.
Hello,
As I see you have out of date files http://prntscr.com/fjpn9r, so you need to update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update all required plugins: https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Please check the issue with Storefront theme – official WC theme. Let us know the result.
Regards,
Rose Tyler.
Hello,
Is your problem solved? https://gyazo.com/8c54dff64cde654b3d99540e22008b58
Regards,
Rose Tyler.
Hello,
Fixed. Please check it now.
Regards,
Rose Tyler.
Hello,
I’ve added margin-top:-130px;
Please check now.
Regards,
Rose Tyler.
Hello,
Try to use this plugin to disable reviews completely https://wordpress.org/plugins/disable-woocommerce-reviews/
Regards,
Rose Tyler.
Hello,
As I see, you didn’t update Ultimate Addons for Visual Composer to 3.16.12 v.
Regards,
Rose Tyler.
Hello,
Unfortunately, wp-admin credentials are incorrect. Please check.
Regards,
Rose Tyler.
Hello,
I sent this request to our developers and they will consider your request.
Regards
Hello,
Please open access to the site and wp-admin panel as we can’t view it getting the error:
“Your access to this site has been limited”.
Regards,
Rose Tyler.
Hello,
Thank you for the notice.
Regards,
Rose Tyler.
Hello,
Please provide FTP access in Private Content, so we could help you remove h1 on the single product page.
On this page http://prntscr.com/fjo1lm, for example, you need to edit content and change h1 http://prntscr.com/fjo1sy
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please make sure that you are using the latest theme version (3.0.2.1) and update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Thank you for understanding.
Regards,
Rose Tyler.