Forum Replies Created

Viewing 30 posts - 64,021 through 64,050 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 16:22

    Hello,

    Please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 16:17

    Hello,

    Please read our documentation and check requirements https://www.8theme.com/demo/docs/woopress/#!/general_information

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 15:52

    Hello,

    Unfortunately, your question is a bit unclear. Please make a video or describe step by step your print process, because I can’t recreate result from your previous screenshots.
    https://prnt.sc/fr41al

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 15:14

    Hello,

    10. You can copy this function http://prntscr.com/fr3hib in function.php file of your child theme and add you link.
    11. Please provide a screenshot of the button.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 14:24

    Hello, @view3dtv,

    The latest theme version is 3.4.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 14:21

    Hello,

    Sorry for the delay.
    Please check our documentation
    https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
    Please update woocommerce to 3.0.8 v http://prntscr.com/fr2rfx https://en-gb.wordpress.org/plugins/woocommerce/advanced/http://prntscr.com/fplpj2 and update all required plugins https://www.8theme.com/download-plugins/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 13:41

    Hello,

    Sorry for the delay.
    You can simply edit my account page and add text http://prntscr.com/fr27ae or copy in your child theme /plugins/woocommerce/templates/myaccount/form-login.php file and edit it.
    https://www.8theme.com/demo/docs/woopress/#!/3_child_theme

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 13:30

    Hello,

    Sorry for the delay.
    You may add this code in Theme Options > Custom css:

    .fixed-header .navbar .nav>li>a {
        color: red;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 13:23

    Hello,

    Sorry for the delay.
    You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 13:21

    Hello,

    Sorry for the delay.
    Could you please provide link to your site and wp-admin access in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 13:16

    Hello,

    Thank you for explaining.
    Could you please provide wp-admin access in Private Content?
    Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check the problem.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 13:10

    Hello,

    Please check now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 12:55

    Hello,

    I’ve renamed your royal theme folder via FTP and upload the new one. Please check header now.
    Outdated files will be fixed in the new theme update that will be released soon.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 12:49

    Hello,

    The options to display tabs as previously described will be added in new theme update (that will be realized within 1 week).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 12:34

    Hello,

    If you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example. http://sevenspark.com/wordpress/menu-item-limit

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 09:24

    Hello,

    Sorry for the delay.
    What exactly settings do you mean? Please provide screenshots of your problem for better understanding and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 09:19

    Hello,

    You can select Header Type in Theme Options > Header or change or edit the file header.php. We recommend making changes in the child theme not to lose changes after the theme update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 09:12

    Hello, @Olga777,

    You’re welcome!
    The next theme update should be in 1-2 weeks and we will implement this compatibility.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 08:55

    Hello, @noxlux,

    The next theme update should be in 1-2 weeks.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 08:51

    Hello,

    Try to add this code in Theme Options > Custom css:

    .woocommerce-page .filter-wrap .woocommerce-ordering {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2017 at 08:46

    Hello,

    You can add this custom css in Theme Options > Custom css:

    .single-product #tab_10 {
        margin-left: 30px !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 16:11

    Hello,

    Please provide FTP access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 15:30

    Hello,

    I’ve cleared Footer Background Color http://prntscr.com/fq1ijk. Please check now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 15:10

    Hello,

    Please, install and enable default WC theme Storefront and check if this issue persists. We’ll be able to help you in case problem appears with our theme only.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 14:58

    Hello,

    Please write me a way to theme folder on your FTP.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 14:49

    Hello,

    We have fixed the notices in functions.php of your child theme. Please check.
    Did you regenerate thumbnails after changes settings?
    To disable “QUICK VIEW” try this option http://prntscr.com/fq0k9n

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 14:08

    Hello,

    Please read this topic https://www.8theme.com/topic/fitting-products-tabs-below-product-details/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 13:44

    Hello,

    Please simply click Update now http://prntscr.com/fq0361
    There should not be any problems.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 13:38

    Hello,

    Please try to regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/ and resave settings in wp-admin panel > Settings > Permalinks.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 13:28

    Hello,

    Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ it is for xstore, but for Woopress the same.
    To prevent losing translation place these files (woopress-es_ES.mo and woopress-es_ES.po) into the languages /wp-content/languages/themes/ folder.

    To get new strings you just need to synchronize translation files after theme update.
    Button Sync (Loco plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
    Also, don’t forget to backup all the files before any update.

    Regards,
    Rose Tyler.

  • 1 2 3 2,134 2,135 2,136 2,273 2,274 2,275
    Viewing 64,050 results - 64,021 through 64,050 (of 68,221 total)
Viewing 30 posts - 64,021 through 64,050 (of 68,221 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.