Multiple issues after updates - by Patricia

This topic has 6 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: PmDInteractive
    Patricia
    Participant
    June 20, 2017 at 22:53

    Hello.
    Great theme!
    We’ve updated to the latest WordPress, plugins, and version of the Legenda theme. Here are the issues that arise:

    On Mobile device view:
    Menu color is invisible (black on black)
    The social icons at bottom-right are too far to the right, and covered over by the Back to top button

    In Desktop view
    Many images are blurry (they are not when you hover over them)
    When there is more than one image added, you cannot hover and zoom over the first one,
    but when you select the second or third image, you can. BUT the preview image is blurry.

    In the Shop te Ayoyo page:
    Odd server messages at top

    Please see below for login info.
    When fixed, please document, in detail, what was needed to be fixed (for example, if custom CSS was written; or function.php edited).

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2017 at 08:32

    Hello,

    Sorry for the delay.

    On Mobile device view:
    Please add this code in custom css:

    .et-mobile-menu li > a {
        color: white;
    }
    @media only screen and (max-width: 480px) { 
    .copyright .socialmedia-buttons {
     text-align: center;
    }
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

    In Desktop view
    – This question is a bit unclear. Could you please clarify us with more details and provide a screenshot?

    In the Shop te Ayoyo page
    – please provide FTP credentials.

    Regards,
    Rose Tyler.

    Avatar: PmDInteractive
    Patricia
    Participant
    June 26, 2017 at 20:59

    Thank you for the reply.

    On Mobile device view:
    The CSS code fixed the menus items, but the top text, “NAVIGATION” is still black on black.

    In Desktop view
    The issue is most obvious on a product with multple photos:
    http://www.elsavalencia.com/shop/harlow-pearl-ring/

    Screenshots:
    http://ge.tt/3ALNBXl2

    Visit that page on your regular desktop/laptop computer. See how the first thumbnail is visible?
    If you hover your mouse over it, nothing happens (ignore the Pinterest button). Image 2017-06-26 (0).png
    If you click the second thumbnail you will see it larger, but blurry. Image 2017-06-26 (1).png
    If you hover over that larger image, it zooms in, and is clear. Image 2017-06-26 (2).png

    2017-06-26 (3).png & 2017-06-26 (4).png show the same thing for another thumbnail.

    This is happening to all products.

    A product with only one thumbnail only shows the image small, and a hover gives the pinterest button, not the zoom.
    It should also have the Zoom feature.

    Also, how do you center the logo? I added the custom CSS

    .header5 .logo, .header6 .logo, .header1 .logo, .header7 .logo {
    width: 100%;
    }

    But that makes the text of the cart very small. Setting width to 90% makes the text more readable, but does not center the logo.

    See 2017-06-26 (5) & 2017-06-26 (6) & 2017-06-26 (6) CENTER

    In the Shop te Ayoyo page
    See below for credentials.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2017 at 10:28

    Hello,

    On Mobile device view:
    Please add this code:

    .close-mobile-nav.close-block {
        color: white;
    }

    In Desktop view –
    You can delete Product Images/Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
    Read more about image size – https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Logo –
    Try to add padding-left: 10%; http://prntscr.com/foo2wq

    Regards,
    Rose Tyler.

    Avatar: PmDInteractive
    Patricia
    Participant
    June 29, 2017 at 19:45

    Thank you for the help so far, but there are still issues.

    There are still odd messages in the Shop Te Ayoyo Page
    http://www.elsavalencia.com/product-category/te-ayoyo/
    Server credential below.

    I followed all instructions for fixing blurry images and many are still blurry.
    See
    http://www.elsavalencia.com/shop/harlow-pearl-ring/ or
    http://www.elsavalencia.com/shop/panther-emerald-eye-pendant/

    Notice the first image of the three is sharp, but when you view the second or third it is blurry until you hover over and you get the Zoom effect.
    Speaking of which, the first image in those two examples is small, and the Zoom effect does not work.

    Also, how do you remove the “QUICK VIEW” link on products in the main catalog?
    http://www.elsavalencia.com/shop/

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2017 at 14:49

    Hello,

    We have fixed the notices in functions.php of your child theme. Please check.
    Did you regenerate thumbnails after changes settings?
    To disable “QUICK VIEW” try this option http://prntscr.com/fq0k9n

    Regards,
    Rose Tyler.

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.