Hello, @bobo_kbg,
We are glad that you sorted out.
Regards
Hello, @bobo_kbg,
We are glad that you sorted out.
Regards
Also please read our documentation https://www.8theme.com/demo/docs/royal/
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Hello,
You may change logo in Theme Options > Header > Logo image and in Page Layout > Logo image for this page.
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Hello,
Images size for the blog posts you can adjust in Theme Options > Blog & Portfolio > Blog > Images sizes for blog. If you are using Blog elements don’t forget to set image size in element settings
http://prntscr.com/gjp6lx in another case, it will use medium size.
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Yes, there is no such option.
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Hello,
It is a bad practice to copy full css file into child theme, so it would be better inspect code on your site and write only needed code in style.css of child theme.
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Hello,
Best Selling products set automatically, but you may set Featured products http://prntscr.com/gjp0p9
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Hello,
Is your problem solved http://prntscr.com/gjox8p ? Also update Ultimate Addons for Visual Composer to 3.16.16 version.
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Hello,
Please check account page now.
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Hello, @Bleausard,
It may be fixed in next theme update, but unfortunately, we do not have a ready solution now.
Regards
Hello,
Very likely you just need to synchronize translation files.
Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for classsico theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards
Hello,
Sorry for the delay. Please provide wp-admin access in Private Content.
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Hello,
Please rename “woocommerce” folder, which is located in wp-content/themes/legenda/ and upload woocommerce folder from the latest theme archive that you may download on ThemeForest, then replace /legenda/woocommerce/single-product/up-sells.php and /legenda/framework/theme-functions.php (I’ve sent new files on your email). If your problem will be solved, simply delete the old renamed woocommerce folder.
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Hello,
I’ve sent your request to our developers. It will be fixed in next theme update.
Regards
Hello,
You need to use appropriate woocommerce and theme versions http://prntscr.com/gi5s1b so please update theme to latest version
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/
Regards
Hello,
Please close media query in your custom css https://prnt.sc/gjo3iq https://prnt.sc/gjo3qk
Regards
Hello, @JP McWaters,
You need to use appropriate woocommerce and theme versions http://prntscr.com/gi5s1b so please update theme to latest version
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/
Regards
Hello,
Yes, you may upload placeholder image, for example, https://prnt.sc/gjo0cv, as featured image for portfolio project.
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Hello,
Before using WooPress theme you need to be sure that your server and WordPress meets theme requirements https://www.8theme.com/demo/docs/woopress/#!/documenter_cover
Did you install base demo content? Then please try to import the Handtools template in Theme Options->Import/Export.
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Hello,
Please go to Appearance > Widgets > Footer Copyright area.
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Hello,
Very likely you just need to synchronize translation files.
Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards
Hello,
You’re welcome! It was our settings issue and it will be fixed in next theme update also.
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Please check now.
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Hello,
Sorry, but your question is bit unclear. Could you specify in details, please?
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You’re welcome!
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It was bit strange problem, we simply re-upload theme files to solve this problem.
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Please try to connect to FTP with access that you provided because, as you may see on screenshot from previous message, there is not public_html folder.
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Please check now.
Regards