Legenda ? - by hsynrn - on WordPress WooCommerce support

This topic has 33 replies, 6 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: hsynrn
    hsynrn
    Participant
    July 23, 2016 at 00:34

    Hello,

    First step –> We created an side bar in the blog section (Side bar name is Blog) Second step -> Depends on first step, we applied all arragements from the theme options. Result -> At this point we could not see the our components under the sidebar? (You can see this from the, http://cilginpikseller.com/blog.jpg)

    Added youtube or vimeo video on how can we open on the lightbox? (Even if the settings selected in this theme)

    Products in the drop-down menu (Although we made all the settings), Located on the fourth section photo size does not compatible as the same as the original! Beside this, we could not see the photo at the english menu. (You can see this from the http://cilginpikseller.com/menu.jpg)

    Regards

    Please, contact administrator
    for this information.
    32 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2016 at 08:15

    Hello,

    1. Unfortunately Blog page uses only Main Sidebar area. So you have to add your widgets there.

    2. To open video in lightbox you have to search for some plugin.

    3. You should set column width for image http://storage8.static.itmages.com/i/16/0725/h_1469430902_5248265_730d1a1f8d.png , also set column width for your other menu items.

    Best regards,
    Jack Richardson.

    Avatar: JP McWaters
    JP McWaters
    Participant
    August 1, 2016 at 21:58

    Hello from Ventura, CA;

    Receiving the following error when adding custom.css code.

    Fatal error: Call to undefined method WPaaS\Cache::flush() in /home/content/a2pnexwpnas03_data02/00/3482200/html/wp-content/mu-plugins/gd-system-plugin/includes/admin/class-file-editor.php on line 124

    .header-logo img{
    max-width: 380px;
    }

    Renamed default to custom.css
    Enabled custom.css in theme options

    Trying to adjust the logo size on the header.

    Avatar: JP McWaters
    JP McWaters
    Participant
    August 1, 2016 at 22:01

    How do I remove the white rule on the header banner. It looks like it’s in the style sheet.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 2, 2016 at 07:48

    Hello,

    Receiving the following error when adding custom.css code.

    Fatal error: Call to undefined method WPaaS\Cache::flush() in /home/content/a2pnexwpnas03_data02/00/3482200/html/wp-content/mu-plugins/gd-system-plugin/includes/admin/class-file-editor.php on line 124

    Try to disable the gd-system-plugin because our theme isn’t compatible with it.

    How do I remove the white rule on the header banner. It looks like it’s in the style sheet.

    Use this code in custom.css file

    .home .page-heading h1:before{
    display:none;
    }

    Regards,
    Robert Hall

    Avatar: JP McWaters
    JP McWaters
    Participant
    August 2, 2016 at 17:50

    Nothing changes when we add custom CSS.

    1. Changed default.custom.css to custom.css
    2. Disabled MU-plugins folder
    3. Removed all GD Plug-ins

    Topic #114725 back in February was posted but offered no solution.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 3, 2016 at 15:41

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: JP McWaters
    JP McWaters
    Participant
    September 20, 2016 at 20:10

    THE MAIN MENU FONT DOES NOT CHANGE.
    I CHANGED ALL THE FONTS TO TAHOMA AND RALEWAY.

    SEE THE SHOP OUR STORE LINK IN THE MAIN MENU
    I WOULD LIKE THE FONTS TO BE THE SAME SIZE COLOR AND STYLE

    null

    Avatar: Eva
    Eva Kemp
    Support staff
    September 21, 2016 at 07:54

    Hello @JP McWaters,

    You were asked to provide us with wp-admin and FTP credentials in Private Content.
    Please do this.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: JP McWaters
    JP McWaters
    Participant
    December 10, 2016 at 01:20

    Hi Eva;

    The credentials are in the private content.
    Can’t figure out why the Custom CSS is not working.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2016 at 10:13

    Hello @JP McWaters,

    Thank you for FTP details, but we also need WP Dashboard access.
    Could you provide?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: JP McWaters
    JP McWaters
    Participant
    December 12, 2016 at 16:40

    Wordpress User/Pass in private content.

    When you have a chance let me know what I need to do to fix the custom.css for the next Legenda purchase.
    Also how much time do I have left on tech support?

    Thanks for your help.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2016 at 20:57

    Hello,

    As I see Raleway font is loading for menu items https://www.dropbox.com/s/vx5t1ivf9ccjit2/Selection_221.jpg?dl=0 .
    Please clarify what exactly needs to be changed for them.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: JP McWaters
    JP McWaters
    Participant
    December 12, 2016 at 22:36

    Hi Jack;

    Raleway font is fine.

    Im trying to enlarge the logo and remove the breadcrumbs on the products page.

    Thanks

    J.P.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 14, 2016 at 20:52

    Hello,

    Then please add this code in custom.css file:

    .header-type-3 .logo-with-menu {
        width: 280px;
    }
    .woocommerce-breadcrumb {
     display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: JP McWaters
    JP McWaters
    Participant
    February 10, 2017 at 18:11

    Is there a setting to move the price in the product page above the qty or do I need to create a hook or adjust the CSS.

    I would also like to remove the words “Product Information” at the top of the product page.

    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 11, 2017 at 09:49

    Hello,

    Add this css code to remove “Product Information”:

    .single-product-page .product-info h4 {
      display: none;
    }

    To reorder the contents on single product page please refer to this article:
    https://wpbackoffice.com/reorder-product-page-contents-woocommerce/

    Best regards,
    Jack Richardson.

    Avatar: JP McWaters
    JP McWaters
    Participant
    February 15, 2017 at 18:37

    The shopping cart is showing different fonts and sizes.
    Do I edit in PHP or CSS?
    Can you recommend a website with instructions or plug-in to customize.

    Do I need to add css to change all the check-out, cart buttons from blue to green?
    Or can I pick a color in the theme settings.

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    February 16, 2017 at 09:22

    Hello,

    1. Do you mean cart widget in the header or Cart page?
    2. Please show a page where I can add a product to the cart to see the issue.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: JP McWaters
    JP McWaters
    Participant
    March 13, 2017 at 17:38

    Is there a setting to lock the main menu?
    When you scroll down the main menu turns into a smaller menu.
    Is there any way to leave the main menu and the woocommmerce menu up and turn off the smaller menu.

    Thanks

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