The wp-admin credentials are incorrect. Please check them.
Regards
Rose Tyler
Support staff
October 13, 2017 at 15:01
Hello,
It’s possible to implement only by additional customization. If you need help with additional customization contact WPKraken team.
Regards
Rose Tyler
Support staff
October 13, 2017 at 14:56
Hello,
If you use latest woocommerce version, you need to update xstore theme.
Regards
Rose Tyler
Support staff
October 13, 2017 at 14:53
Hello,
You’re welcome! Done.
Regards
Rose Tyler
Support staff
October 13, 2017 at 14:15
Hello,
Please describe, what exactly tools do you use to test? We checked our test site via google webmaster tools and didn’t find such problems. Could you please check the same when default theme (Storefront) is activated on your site?
On your site in console, I do not see problems that relate to our theme, only Mixed content errors, that relate to Visual composer https://prnt.sc/gwxq9g
Regards
Rose Tyler
Support staff
October 13, 2017 at 13:31
Please, https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 log in with your Envato account credentials and free download latest version in Downloads section (this version is not compatible with latest woocommerce version, but if you change your current woocommerce folder in theme folder to woocommerce folder from this archive, most of your problems will be solved, if you did not make changes in other files of course). Please ignore the message about outdated files, the new theme update will be released within 1 week.
Feel free to ask if you have any other questions.
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
Soon will be released new theme version 3.4 that will be compatible with the latest woocomerce version. Then you will be able to update all plugins and theme. Our developers say that update will be available within 3-4 days.
You see this text in quick view if product is variable, it is default text.
You may use Loco Translate plugin to change the string in English translation to what you need.
Regards
Rose Tyler
Support staff
October 13, 2017 at 09:01
Hello,
I see latest woocommerce plugin version on your site, but our theme, as you may see on ThemeForest in changelog, is not compatible with the latest woocommerce version http://prntscr.com/gwtzh8 Also I do not see outdated files in Woocommerce > Status, seems you tried to fix these files and something goes wrong. I would recommend you revert your changes back, if you made changes only in files of woocommerce folder in our theme, you may simply delete this folder and upload woocommerce folder from latest theme archive (find it on ThemeForest).
Also, note that we recommend making changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.
Soon will be released new theme version that will be compatible with the latest woocommerce version, and after theme update, all outdated files will be fixed.
Regards
Rose Tyler
Support staff
October 13, 2017 at 08:45
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this situation with our theme only or even with official theme too. Let me know result.
Regards
Rose Tyler
Support staff
October 13, 2017 at 08:34
Hello,
Do you use a child theme? Please try to activate parent theme, seems problem on your site caused by some changes in template files.
Regards
Rose Tyler
Support staff
October 13, 2017 at 08:31
Hello,
1. I see only default cart icon. Could you please provide wp-admin access in Private Content?
2. You may use custom css code, for example:
Could you please provide link to your site and wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
October 13, 2017 at 07:48
Hello,
Here you may find latest versions of all required plugins – https://www.8theme.com/download-plugins/ xhttp://prntscr.com/gwtc6h
As I see, you already updated woocommerce plugin to latest version, so please wait for next theme update that will be released within 1-2 days very likely after theme update the problem will be solved and the new theme version will be compatible with WC 3.2.0.
