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Filter By Product Category on Product Catalog Back End

This topic has 6 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

33parkmedia

Participant

October 12, 2017 at 16:47

The filter by product category option in the product catalog back end has disappeared with recent updates of woocommerce. I know for a fact it was working with woocommerce version 3.1.2 but I am unsure at what point in the updates it went haywire. There is a dropdown box that is empty. Are you aware of this issue or is it this fixable?

https://www.buonaterrawoodworks.com/wp-content/uploads/2017/10/Screen-Shot-2017-10-12-at-11.41.44-AM.png

We have the same problem on 2 sites with different plugins.

Please, contact administrator
for this information.

#174993 Copied Theme version: 1.9 WooCommerce version: 3.2

5 Answers

Rose Tyler

Support staff

October 13, 2017 at 08:45

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this situation with our theme only or even with official theme too. Let me know result.

Regards

#175033 Copied

33parkmedia

Participant

October 13, 2017 at 14:10

Yes there is a filter by category option when switching to storefront and twenty fifteen. It has changed to a search by category instead of a list… I included the screenshot.

https://www.buonaterrawoodworks.com/wp-content/uploads/2017/10/Screen-Shot-2017-10-13-at-9.06.16-AM.png

#175074 Copied

Rose Tyler

Support staff

October 16, 2017 at 10:37

Hello,

Sorry for the delay.
A new theme version will be released within 3-4 days, this version will be compatible with latest woocommerce version, so very likely the problem will be solved after update.

Regards

#175224 Copied

33parkmedia

Participant

October 16, 2017 at 15:56

Thank you for looking into it!

#175267 Copied

Rose Tyler

Support staff

October 17, 2017 at 08:35

You’re welcome!

Regards

#175313 Copied
Tagged: backend, best, catalog, category, filter, product, selling, themes, woocommerce
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