Hello, @nirvana5

Please create new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ > http://prntscr.com/hqeyg0 and provide link to your site and temporary admin panel access in Private Content.
Thanks in advance.

Regards

Hello,

Please ask about FTP access also, and provide it in Private Content, so we could re-upload Slider Revolution plugin files via FTP.

Regards

Hello,

In this case, we need to check your problem deeply, so please provide link to your product and temporary admin panel access in Private Content.
Thanks in advance.

Regards

Hello,

Thanks for the topic. Hope you are having a nice day.

I have checked your site and see the following errors in console http://prntscr.com/hqegqy
Fonts are blocked. Problem is related to your server settings. Please, contact your hosting provider to fix this issue.

Regards

Hello,

Thanks for the topic. Hope you are having a nice day.

Please go to Theme Options > General > Header Settings > Header overlaps the content > Off and check this screenshots of header settings from our Electronics demo http://prntscr.com/hqe9sn http://prntscr.com/hqe9xp http://prntscr.com/hqea1b. Make sure that you select http://prntscr.com/hqeac8 header type that includes the secondary menu.

Let us know if you need any further assistance.

Regards

Hello,

You’re welcome!
If you love XStore and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

Hello, @Johnni Grenaa-Due

Please check if you use latest slider plugin version https://www.8theme.com/download-plugins/ and update the plugin if it is needed https://www.8theme.com/faq/ (How to update plugins included in theme?).
We’ve sent the slider zip file to your registration email, you may simply import it
https://www.8theme.com/demo/docs/lifestyle/#slider
Let us know if you need any further assistance.

Regards

Hello,

You need to update Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

You’re welcome!
Let us know if you need any further assistance.

Regards

I’ve changed custom css code http://prntscr.com/hq3315. Please check now http://prntscr.com/hq3387

Regards

Hello,

At first, you need to check if such functionality will work fine with default WC theme – Storefront.
Also, your question relates to additional customisation, looks like it outside our theme default functionality.
We are theme support. We could help you with issues related strictly to our theme https://themeforest.net/page/item_support_policy

Regards

Hello,

Did you make a backup before the update?
Here you may find instruction for theme update https://www.8theme.com/reply/178206/

Regards

Hello,

Did you change wp-admin access? Your site is under maintenance mode, so we need credentials to be able to see it and give appropriate css code.

Regards

Hello,

You’re welcome!
Could you please provide a screenshot for better understanding what exactly result do you want to achieve?

Regards

Hello,

Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins) and then check the problem.
If you can’t save the menu options likely you reached limit http://sevenspark.com/wordpress/menu-item-limit. Try to increase PHP max input vars limit to 8000 or 10000.
If the problem won’t be solved, provide temporary wp-admin access in Private Content.

Regards