Forum Replies Created

Viewing 30 posts - 59,791 through 59,820 (of 68,187 total)
1 2 3 … 1,993 1,994 1,995 … 2,271 2,272 2,273
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 15:49

    Hello,

    Unfortunately, it is not possible.

    Regards

    #180435 Copied In reply to: Secondary menu on mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 15:35

    Hello,

    Please, provide us with temporary admin panel access. Did you test your site with official WC theme Storefront and everything works fine?

    Regards

    #180433 Copied In reply to: Can't type in username field on login form
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 15:10

    Hello,

    You may create new menu with all elements that you want to display in mobile menu and mark it as – http://prntscr.com/hpl9kz

    Regards

    #180429 Copied In reply to: Secondary menu on mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 14:35

    Hello,

    You may use Loco Translate plugin to change the string in English translation to what you need.

    Regards

    #180427 Copied In reply to: replace select button with add to cart
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 14:21

    Hello,

    I’ve sent files to your registration email. Please check.

    Regards

    #180426 Copied In reply to: Documentation outdated & incomplete installation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 14:09

    Hello,

    I am glad that you sorted out.

    Regards

    #180425 Copied In reply to: Adding Captcha to My Account Page / Preventing Spam Bot Account Creation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 11:48

    Hello,

    We use default woocommerce login/registration on My account page.
    You may use captcha plugin for registration form to prevent spam registrations.

    Regards

    #180417 Copied In reply to: Adding Captcha to My Account Page / Preventing Spam Bot Account Creation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 11:10

    Hello,

    Video Background doesn’t work on mobiles, tablets because of this is a predefined behavior of mobile browsers to prevent fast battery discharge on mobile devices. You can set screenshot of your video as Background Image, it will be shown instead of video on small screens.

    Regards

    #180414 Copied In reply to: Video background not displaying on mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 10:03

    Hello,

    Have you sorted out http://prntscr.com/hpguyt ?

    Regards

    #180410 Copied In reply to: how i can change image size in portfolio grid?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 09:33

    Hello,

    Seems we have a css code that disables the icon, it will be fixed in next theme update, as a temporary solution you may add this code in custom.css of parent theme or in style.css file of child theme:

    .single-product .yith-wcwl-add-button > a i {
    display: inline-block;
}

    after update you may remove this custom code.
    I’ve tried to change the text and seems it works fine http://prntscr.com/hpgboa > http://prntscr.com/hpgbrj

    Regards

    #180405 Copied In reply to: How to edit wishlist icon and text
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 09:15

    Hello,

    Please provide purchase codes for this 2 sites in Private Content area.

    Regards

    #180404 Copied In reply to: API request call error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 09:02

    Hello,

    Ok. What exactly problem do you face with upload? Did you try to upload theme via FTP?
    We need your wp-admin and FTP access to be able to help your upload theme, so please provide credentials in Private Content.

    Regards

    #180403 Copied In reply to: Upload Theme Failed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 08:55

    Hello,

    Thanks for the topic. Please describe the problem with more details for better understanding.
    Also, provide temporary wp-admin access in Private Content.

    Regards

    #180402 Copied In reply to: Best selling products
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 08:41

    Thank you for letting us know.
    Feel free to ask if you have any other questions.

    Regards

    #180400 Copied In reply to: When I try to install the latest theme update (3.1), it breaks my site.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 08:38

    Hello,

    Simply change color value, like:

    .single_add_to_cart_button {
    background-color: #d0b976 ;
    opacity: 1 !important;
    color: #000000;
}

    Regards

    #180399 Copied In reply to: Add to cart button color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 08:35

    Hello,

    Please describe the problem with more details.

    Regards

    #180398 Copied In reply to: Mobile Filter
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 08:25

    Hello,

    You’re welcome!
    .main-footer .blog-post-list .media-body { color: white; }

    Regards

    #180397 Copied In reply to: Wish list colour
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2017 at 08:20

    Hello,

    Please try to activate theme now.

    Regards

    #180396 Copied In reply to: Migrate to WordPress.com
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 16:21

    You’re welcome!

    Regards

    #180350 Copied In reply to: how i can change image size in portfolio grid?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 15:12

    Do you use CDN or Cloudflare?
    Seems Chrome and FF browsers block some scripts of Cloudflare. Sarafi does not do this and your site looks fine http://prntscr.com/hp3jc5
    Contact Cloudflare support to fix the problem.

    Regards

    #180348 Copied In reply to: after new update, my site broken
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 15:00

    Hello,

    Please check theme requirements http://prntscr.com/hp3c1d and follow our documentation https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
    Let us know if you need any further assistance.

    Regards

    #180345 Copied In reply to: Upload Theme Failed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 14:57

    Yes, because of item design was changed from “Basic grid: Default” to “art.ryzdev portfolio”, so you need to customize item design https://wpbakery.com/video-academy/grid-builder-item-templates/

    Regards

    #180344 Copied In reply to: how i can change image size in portfolio grid?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 14:47

    You’re welcome!

    Regards

    #180341 Copied In reply to: can't change color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 14:47

    You’re welcome!

    Regards

    #180340 Copied In reply to: Header height demo electronics
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 14:27

    You need to update XStore Core plugin to 1.0.19 version.

    Regards

    #180336 Copied In reply to: can't change color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 13:28

    Hello,

    Please try to clear cache and check.
    Could you please provide wp-admin access in Private Content?

    Regards

    #180332 Copied In reply to: can't change color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 12:54

    Hello,

    Please provide link to your site.
    Go to Appearance > Widgets > and check if your widgets from top bar and footer areas were transferred to Inactive Widgets area.

    Regards

    #180329 Copied In reply to: Left-hand side top bar and Footer Section
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 12:47

    Hello,

    Sorry for the delay due to the weekends.
    Please try to add this code in Theme Options > Styling > Custom css:

    .product-ajax-list img {
    max-width: 8rem;
}

    http://prntscr.com/hp0sd5

    Regards

    #180328 Copied In reply to: Header Search Image Size too small
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 11:56

    Hello,

    Please describe your problem in details.
    Also, I can’t login to your dashboard http://prntscr.com/hp0p1n
    Thanks in advance.

    Regards

    #180326 Copied In reply to: User needs to enter login details twice
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2017 at 11:51

    You’re welcome!

    Regards

    #180325 Copied In reply to: change iage in static blocks "Footer electronics"
  • 1 2 3 … 1,993 1,994 1,995 … 2,271 2,272 2,273
    Viewing 59,820 results - 59,791 through 59,820 (of 68,187 total)
Viewing 30 posts - 59,791 through 59,820 (of 68,187 total)
1 2 3 … 1,993 1,994 1,995 … 2,271 2,272 2,273

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