We have many problems in performance because of our current hosting. So we decide to move forward WordPress.com business plan. Now plan don’t have a FTP access how could I migrate all the work we made and maintain the license for the theme!
Theme license is not related to hosting that you use, it’s related to the domain. So, if you did not change the domain then there is no any problem with your license. How to move your WP you can read here https://codex.wordpress.org/Moving_WordPress or contact your new hosting provider to get help with this, we are theme support and don’t have deals with general WP questions. So, feel free to ask any questions about theme options, I’ll be glad to help you.
I deactivate the theme on the old temp domain and activate it on the new one. Now I am trying to activate the “Revolution Slider” plugin, but the following error keep showing.
500 Internal Server Error
An error occurred while processing this request.
Website owner? Check your code and/or debug log. If you need assistance, contact support.
You need to enable WP debug or check the server error logs to find out what causes this error and fix it.
Are you trying to activate Revolution slider like a plugin or trying to register your copy of Revolution slider?
Hello, I activated the theme. But I have a problem with the Slider Revolution plugin. When I try to activate it, WordPress fire the following exception.
Fatal error: require_once(): Failed opening required ‘/wpcom-140119654/wp-content/plugins/revslider/public/revslider-front.class.php’ (include_path=’/:.’) in /wpcom-140119654/wp-content/plugins/revslider/revslider.php on line 82
What shall I do?
You need to contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M
and ask them about credentials to FTP.
Read more – http://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
I have contacted WordPress.com support team. They have a very restrictive policy regarding FTP and max sizes. Both post_max_size and upload_max_filesize are set to 16MB and no way to increase it. What other solutions you could have?!
I know I bothered you a lot these couple of days. But there is something not working well in the menus. The Top menu only shows the first item of the menu. Even I made three menus to test, I got the same result on each one.
Also, I have the same problem with the Vertical secondary menu. Where it does not reflect the changes I made to it.
This issue also appears in the products. Where many of products don’t show the final data I put in the control panel. Please check the private content.
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