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Video background not displaying on mobile

This topic has 2 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

stratkar

Participant

December 19, 2017 at 10:58

Hey,

video background is working fine on desktop but not on mobile. It’s the same both for my website and also for your demo version. Is there a solution for this problem?

Thanks

#180412 Copied Theme version: 3.4 WooCommerce version: 3.2.6

1 Answer

Rose Tyler

Support staff

December 19, 2017 at 11:10

Hello,

Video Background doesn’t work on mobiles, tablets because of this is a predefined behavior of mobile browsers to prevent fast battery discharge on mobile devices. You can set screenshot of your video as Background Image, it will be shown instead of video on small screens.

Regards

#180414 Copied
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