Hello,

Please try to synchronize translation files or provide temporary wp-admin and FTP access in Private content, so we could check the problem deeply.

Regards

Hello,

Thanks for the topic. Hope you are having a nice day.

Please try to add this code in Theme options > Styling > Custom css > Global Custom css or in style css file of child theme:

.fb-customerchat.fb_iframe_widget iframe {
    left:  auto;
    transform:  none;
}
.back-top {
    bottom:  100px;
}
@media only screen and (max-width: 480px) {
    .fb-customerchat.fb_iframe_widget
     iframe {
        max-width: 360px !important;
    }
    .fb-customerchat.fb_iframe_widget+.fb_dialog {
        right: 15px !important;
    }
}
@media only screen and (max-width: 320px) {
    .fb-customerchat.fb_iframe_widget
     iframe {
        right: 0 !important;
        max-width: 100% !important;
    }
}

Let us know if you need any further assistance.

Regards

Hello,

Sorry for the delay due to the weekends.
Follow our documentation to update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/. Don’t forget to create backup of your files and database before starting update process.

Regards

Hello,

Sorry for the delay due to the weekends.
Please make sure that you followed our recommendations for theme update https://www.8theme.com/reply/178351/
As I see, now on your site using 3.4 version http://prntscr.com/hscxjo
1-1b. Please provide screenshots for better understanding https://prnt.sc/.
2.
a. Is it solved http://prntscr.com/hscomc ?
b. Have you sorted out http://prntscr.com/hscpvu ?
c. Try to test your site on GTmetrix and follow their suggestions, for example, you need to optimize images https://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com – Compressor.io – Kraken.io – Ewww Image Optimizer – Smush Image Compression and Optimization plugin
+ https://diywpblog.com/wordpress-optimization-remove-query-strings-from-static-resources/
d. What browser do you use?
e. You added text as image http://prntscr.com/hscvap, it would be better add it via text element.
f, h. Is it solved now? If not, check widgets that you have in Appearance > Widgets > areas of footer.
g, j. Sometimes, not always, widgets can be transferred to the inactive area after theme update.
i. Do you have API key?
Please read how to get it https://developers.google.com/maps/documentation/javascript/tutorials/adding-a-google-map#step_3_get_an_api_key .
Go to Theme Options > Contact Form > Google Map API and add api key.
Then you need edit the file wp-content/themes/legenda/contacts.php, find the line 171 <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script>, replace the code with this <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>, add your API key instead of “YOUR_API_KEY” text in the link.
k. Make sure that your Blog page is set as default for posts http://prntscr.com/hsd23j or provide me temporary wp-admin access in Private Content.
l. We do not have the option to change the position of category description for now. I’ve sent your request to our developers, hope such option will be added in next theme update.

Regards

Hello,

Sorry for the delay due to the weekends.
I’ve sent files to your registration email.
Let us know if you need any further assistance.

Regards

Hello,

Sorry for the delay due to the weekends.
You need also to find these lines http://prntscr.com/hscf4q (xstore/js/etheme.js) and comment, like on screenshot https://prnt.sc/hscfex Then copy content of this file and minify it https://jscompress.com/, replace content of etheme.min.js file.

Regards

Hello, @bilzit

1. I’ve changed settings in Theme Options > E-commerce > Promo-popup > http://prntscr.com/hscdaf and added http://prntscr.com/hsceiz
You may edit “Popup transparent” static block and MailChimp form https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Let us know if you need any further assistance.

3. Use this code for the WooZone plugin m8xqWJ_8theme
Activation is not obligatory for all the other plugins https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

Regards

Hello,

Sorry for the delay due to the weekends.
Is your problem solved http://prntscr.com/hsc4d7 ?

Regards

Hello,

In this case, please describe in details desired result to help me understand more, and please provide your site link in Private Content.

Regards

Hello,

Sorry for the delay due to the weekends.

What banner do you mean? Please provide screenshots of your problems for better understanding.
Also, provide temporary wp-admin access in Private Content, so we could check problems deeply.

Thanks in advance.

Regards

Hello,

You’re welcome!

Regards

We have fixed the problem on promotofx but we can’t login to forissignsinc > http://prntscr.com/hr28ya please check and also provide FTP access to this site.

Regards

Also, do you have a whitelist on your server?

Regards

Hello,

I am glad that you sorted out.
1. You can do it simply using css code, to give you example, please provide me link to page with this text and temporary wp-admin access in Private Content.
2. Try to add this code in Theme Options > Custom css or in style.css file of child theme:

.top-bar .top-links {
    margin-top: 7px;
}
.top-bar .wpml-ls-legacy-list-horizontal {
    padding-top: 0;
}

3. You may add text in one of top bar sidebar and then change position of it using css.

Regards

Hello,

I am glad that you sorted out.

Regards