Hello,
Sorry for the delay due to the weekends.
Unfortunately, it is only possible to remove the loader at all (Theme Options > General > Show loader icon until site loading).
Let us know if you need any further assistance.
Regards
Hello,
Sorry for the delay due to the weekends.
Unfortunately, it is only possible to remove the loader at all (Theme Options > General > Show loader icon until site loading).
Let us know if you need any further assistance.
Regards
Hello,
Sorry for the delay due to the weekends.
Please make sure that you followed our recommendations for theme update https://www.8theme.com/reply/178351/
As I see, now on your site using 3.4 version http://prntscr.com/hscxjo
1-1b. Please provide screenshots for better understanding https://prnt.sc/.
2.
a. Is it solved http://prntscr.com/hscomc ?
b. Have you sorted out http://prntscr.com/hscpvu ?
c. Try to test your site on GTmetrix and follow their suggestions, for example, you need to optimize images https://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com – Compressor.io – Kraken.io – Ewww Image Optimizer – Smush Image Compression and Optimization plugin
+ https://diywpblog.com/wordpress-optimization-remove-query-strings-from-static-resources/
d. What browser do you use?
e. You added text as image http://prntscr.com/hscvap, it would be better add it via text element.
f, h. Is it solved now? If not, check widgets that you have in Appearance > Widgets > areas of footer.
g, j. Sometimes, not always, widgets can be transferred to the inactive area after theme update.
i. Do you have API key?
Please read how to get it https://developers.google.com/maps/documentation/javascript/tutorials/adding-a-google-map#step_3_get_an_api_key .
Go to Theme Options > Contact Form > Google Map API and add api key.
Then you need edit the file wp-content/themes/legenda/contacts.php, find the line 171 <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script>, replace the code with this <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>, add your API key instead of “YOUR_API_KEY” text in the link.
k. Make sure that your Blog page is set as default for posts http://prntscr.com/hsd23j or provide me temporary wp-admin access in Private Content.
l. We do not have the option to change the position of category description for now. I’ve sent your request to our developers, hope such option will be added in next theme update.
Regards
Hello,
Please provide temporary wp-admin access in Private Content, so I could check what can be reason of the problem.
Thanks in advance.
Regards
Hello,
Sorry for the delay due to the weekends.
I’ve sent files to your registration email.
Let us know if you need any further assistance.
Regards
Hello,
Sorry for the delay due to the weekends.
Is your problem solved?
If not, try to resave settings in wp-admin panel > Settings > Permalinks and provide temporary wp-admin access in Private Content.
Regards
Hello,
Sorry for the delay due to the weekends.
You need also to find these lines http://prntscr.com/hscf4q (xstore/js/etheme.js) and comment, like on screenshot https://prnt.sc/hscfex Then copy content of this file and minify it https://jscompress.com/, replace content of etheme.min.js file.
Regards
Hello,
Sorry for the delay due to the weekends.
Unfortunately, now I see the same problem when trying to login http://prntscr.com/hscgdx please check one more time.
Also, we need assesses to FTP, not to CPannel.
Regards
Hello, @bilzit
1. I’ve changed settings in Theme Options > E-commerce > Promo-popup > http://prntscr.com/hscdaf and added http://prntscr.com/hsceiz
You may edit “Popup transparent” static block and MailChimp form https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Let us know if you need any further assistance.
3. Use this code for the WooZone plugin m8xqWJ_8theme
Activation is not obligatory for all the other plugins https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Regards
Hello,
Sorry for the delay due to the weekends.
First of all, do not forget to use the Private Content area to provide access, I’ve edited your last message.
I still can’t login to your admin panel and connect to FTP, please check it.
Shall we provide our IP address to put it into whitelist on the server?
Regards
Hello,
Sorry for the delay due to the weekends.
Is your problem solved http://prntscr.com/hsc4d7 ?
Regards
Hello,
You’re welcome!
New version of the slider plugin will be available here https://www.8theme.com/download-plugins/
once new version appears – https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380
Regards
Hello,
In this case, please describe in details desired result to help me understand more, and please provide your site link in Private Content.
Regards
Hello,
Thanks for the topic and sorry for the delay due to the weekends.
You are right, images not imported and you need to upload images for categories http://prntscr.com/hsbw0s and posts http://prntscr.com/hsbw5h > http://prntscr.com/hsbwb2
Please help me understand the problem, which section do you mean? Also, provide temporary wp-admin access in Private Content and we will help you asap.
Thanks in advance.
Regards
Hello,
Sorry for the delay due to the weekends.
What banner do you mean? Please provide screenshots of your problems for better understanding.
Also, provide temporary wp-admin access in Private Content, so we could check problems deeply.
Thanks in advance.
Regards
Hello, @theok
Thanks for the topic. Sorry for the delay due to the weekends.
You may contact us via contact form on ThemeForest http://prntscr.com/eyqe4q (and provide your license code https://themeforest.net/user/8theme) or describe your problem here and provide your purchase code in Private Content area.
Regards
Hello,
You’re welcome!
Regards
I can’t login to your wp-admin panel. Please check it.
Thanks in advance.
Regards
We have fixed the problem on promotofx but we can’t login to forissignsinc > http://prntscr.com/hr28ya please check and also provide FTP access to this site.
Regards
Hello,
Did you check these abilities availability from your hosting?
1. http/https outgoing connects
2. 136.243.62.35 availability from your source IP address.
Regards
Also, do you have a whitelist on your server?
Regards
I do not see that the value was changed http://prntscr.com/hr1j1t Please check one more time.
Regards
Hello,
I am glad that you sorted out.
1. You can do it simply using css code, to give you example, please provide me link to page with this text and temporary wp-admin access in Private Content.
2. Try to add this code in Theme Options > Custom css or in style.css file of child theme:
.top-bar .top-links {
margin-top: 7px;
}
.top-bar .wpml-ls-legacy-list-horizontal {
padding-top: 0;
}
3. You may add text in one of top bar sidebar and then change position of it using css.
Regards
Hello,
Please see screenshots from our demo http://prntscr.com/hqyn5i http://prntscr.com/hqynl6 http://prntscr.com/hqynw0 http://prntscr.com/hqyogw
/* Testimomial */
.corpo-testimomial .mpc-testimonial__description{
background-color: #fff;
padding: 50px;
margin-bottom: 45px;
position: relative;
}
.corpo-testimomial .mpc-testimonial__description:before{
content:"";
position: absolute;
display: block;
bottom: -21px;
left: 20px;
width: 0;
height: 0;
border-style: solid;
border-width: 22px 21px 0 21px;
border-color: #ffffff transparent transparent transparent;
}
.corpo-testimomial{
position: relative;
}
.corpo-testimomial .mpc-testimonial__thumbnail{
position: absolute;
bottom: 0;
left: 15px;
}
Regards
Hello,
I am glad that you sorted out.
Regards
Hello,
The problem caused by WooCommerce Variation Master plugin, try to disable it. We’ve checked the situation with default woocommerce theme – Storefront and even with this theme, the gallery doesn’t work correctly http://prntscr.com/hqxd3c.
Regards
Hello,
Thanks for the topic.
You may add on page Product categories elements in 2 columns, like http://prntscr.com/hqxf2g, select in element settings 6 columns and set categories to display http://prntscr.com/hqxg19. Also, in Woocommerce > Settings > Products > Display > Categories > choose subcategories.
Let us know if you need any further assistance.
Regards
Hello,
Please try to add this code in Theme options > Styling > Custom css > Custom css for mobile:
#etheme-popup {
height: 500px !important;
background-size: contain;
background-repeat: no-repeat;
}
Regards
Hello,
You need to delete this code
.languages-area {
display: none;
}
then you will be able to see content that you will add in Left Side Top Bar area.
MY ACCOUNT and LOGOUT in top bar you may disable or enable in Theme options > Header Settings > Enable top links (Register | Sign In) and you may simply add your widget in Right Side Top Bar widget.
Let us know if you need any further assistance.
Regards
Hello,
Try to disable object cache. Let me know about results.
If you can’t save the menu options likely you reached limit http://sevenspark.com/wordpress/menu-item-limit. Try to increase PHP max input vars limit to 8000 or 10000.
Regards
Hello,
It is strange. In this case, please try set 7000.
Regards